Tribal pages.. read before paying

[Necromancer]

seems like a reasonable expectation to be able to raise an issue of common interest in a Room seemingly aptly named 'The Common Room' ........

[scotjimland]

An email from another malcontent on Tribal Pages

Thanks for your answer..WHAT can we do about this lack of response?!

I am answering this from my webtv...so at least got your message...but would not be able to read it on the Forum page as I can see no messages posted since Dec 14!

I am really frustrated...and have forwarded the Forum pages to TP so they

can see what I and some others are seeing.

I got ONE email from TP support-3 weeks go..saying that there was no problem?!

You'd better email me directly at either *******@webtv.net or ******@aol.com-in case messages from the message boards won't go thru as I never know what is going on! If I don't get something-I don't it's been sent(?)

WHAT CAN WE DO ABOUT THIS CRUMMY TREATMENT?!

At least we deserve the common courtesy of a response!

Any suggestions?

[wrjones]

I have also used Tribal Pages for my Family Tree for about three years now,upgrading to a Premium Site when the option for showing "living relatives" was taken away from the Free Sites.I have never been one to frequent their Message Boards and I only have messages from their support when someone wishes to view my Webpage.I'll always speak as I find and I have had no problems.

Regards
William Russell jones
Cefn Mawr
Wrexham.

[eeyores4me]

I recommended the premium site to a friend and he signed up, he suddenly got an email saying he had not paid ,but he had and it emerged he had 4 trees on there instead of one, they apologised and he also got a refund .
I have heard lately of things going wrong on there, I had people disappear from mine so have others.

[scotjimland]

I have never been one to frequent their Message Boards

and I hope you never need to,

I don't 'frequent' notice boards either, but when things go wrong it's the only place to voice your problem..

Have a read on the TP technical forum and you'll see what I mean..

Jim

[Zelley]

It is good to hear some news about the Tribal Pages site.

Some months back, they did change some passwords to administer
our sites.  Thus on one site my co-admin person is now unable to access
the admin part of the site. 

[scotjimland]

I am pleased to report that my TP site has finally been fixed by TP support.
In fairness, it was over a holiday period and they were probably under staffed, however, I still feel that communication between TP and it's subscribers  leaves a lot to be desired..

[kerryb]

Hmm I agree Jim but I am glad your problem has been read and fixed.

Kerry

[ramdaskm]

Hi I'm the system admin at TribalPages. Please let us know if you have any issues.