ANCESTRY yet again!

[dolly dimples]

  Hi all.
  This new Ancestry is really trying my patience,    it is much more complicated than the original, and it is sooooo slow. I was dozing while waiting for pages to load on all parts of the site, so I finally gave in and logged off.. I wasen't going to renew my subscription in Sept , now wish I haden't....
 
 Has anyone ever reported the likes of this to Ancestry and did they respond?
     Also hard to find a contact addy to sound off anyway...   Dolly

[Necromancer]

working fine for me - but I base all work off the Search page, not the new fangled Home page - click 'Exact Searches Only', type in a name (and county if yoiu want), get a list of Census years and BMD etc info listed, and work from there ...

 

[dolly dimples]

  My thank's Newf,
             I shall try that, I am no PC slueth and like things to stay the same... plain & simple!   Cheers Dolly

[Necromancer]

make sure you have turned off the 'New style search' tho ... 

[nort]

hi Dolly
you are correct about the Ancestry homepage,its more difficult to use now,it used to be straight forward.Have you tried to customise the home page,i did and brought the census years to the forefront which makes it a bit easier.
Steve

[dolly dimples]

  For all that Steve , thank's . Tho' how do I customise anything, sounds way too techy for me.    I can just about find my way round the internet!   Haven't been back on Ancestry yet  as it is too slow, which makes it so boring. Methinks I will leave it to another day!
   grateful thanks for prompt replies, Dolly.
     

[groom]

When I'm using A-----try now it keeps telling me I'm not connected to the internet and asks if I want to go on line. Very annoying as it happens during searches. The strange thing is that it only occurs on the desk top computer and not on the laptop.
Jan

[dolly dimples]

  Jan, I have had that a couple of times, tho' not on Anc'   It's very annoying the things that do happen on it .. after all,  altho' it's good value when it's fully working , we should be getting first rate service from them.   Maybe not enough people complain direct...   Dolly.

[groom]

It's only A it happens on with me! I've got a friend who has contacted them several times to find out why I don't receive notification when she adds to her tree, but she gets it when I add to mine. They replied she was must be using A---try. com - which she isn't! Oh well as you say when it works well, it's good.
Happy Christmas
Jan