GenesReunited

[J.A.M.]

 I finally got on to the site & had no problems. I sent them a customer service e-mail requesting an extension of my membership for the month I was unable to access their site. We'll see.

J.A.M.

[Nick29]

If anyone in the London area has the time & inclination could they please telephone GR & vent for us or obtain a postal address for GR.

J.A.M.

This is the information that comes up on a WHO IS domain search for GenesReunited:

Administrative Contact:
        Friends Reunited Limited
        Friends Reunited Limited
        2 Oxted Chambers
        185-187 Station Road East
        Oxted, Surrey RH8 0QE
        GB
        admin[at]friendsreunited.com
        +44.01883722660  Fax: +44.01883724178

Might be worth a try?

Heather

Moderator Comment: e-mail edited, to avoid spamming and other abuses.
Please replace [-- at --] with @

Friends Reunited (and all the other xxxxxxx Reunited sites) are owned by ITV plc*.  Since ITV televison (part owned by ITV plc) has just seen some disastrous advertising revenues over Christmas, I wouldn't be at all surprised to see the GR group sold off to the highest bidder in 2009.  I must stress that this is a personal opinion and not an alleged fact.

*for the benefit of our friends abroad, ITV plc is a company which was formed by the merging of two of the UK's largest commecial TV stations (Granada TV and Carlton) in 2004, which is headed by Michael Grade.

[Kit1]

I just wish they'd stop "ďmproving" the site.  i use it infrequently and things seem to be different every time I go there.

[rawry45]

I'm still having problems enter sthe main page ended up screen froze every time, same to my other 3 computers. One of the member said "deleted temp internet files" wouldn't makes any different which I did use CCleaner clean out the old files, but still  the same problems. My pc runs on both IE6 and Firefox... IE6 tends to froze everytime I entered the main page, FireFox doesn't have any problems and run quicker on very slow machine! I'm still using Firefox to enter this site and other sites in case IE unable to access other sites.

[Nick29]

You shouldn't be using IE6 any more, because it has severe issues with computer security which will never be patched, because IE6 is no longer supported by Microsoft - you should download IE7 ASAP.  Firefox seemed to have issues with embedded Flash (which both GR and Ancestry is awash with) when I tried it, which is why I stick to IE7 (well, actually I'm now using IE8, but that's still in final beta test).

[rawry45]

Has anyones try to enter other GR sites other than UK in Australia, New Zealand, South Africa and International? I've tried all 4 outside UK sites working well without any problems.

[deoxy]

  Hello, Sorry this doesn't answer the last question, but I just wanted to say I had a month's subscription on Genes but wasn't able to access any of the larger trees. I think I downloaded Flashplayer 10 but I don't seem to have an icon on my computer. I get a message saying theres a script in the movie which is causing it to run slow. I'm worried that if I keep adding names to my tree eventually it will happen to mine. Deoxy

[Nick29]

Hello, Sorry this doesn't answer the last question, but I just wanted to say I had a month's subscription on Genes but wasn't able to access any of the larger trees. I think I downloaded Flashplayer 10 but I don't seem to have an icon on my computer. I get a message saying theres a script in the movie which is causing it to run slow. I'm worried that if I keep adding names to my tree eventually it will happen to mine. Deoxy

Yes, it will happen, but what you can do is to type in the name of someone in the tree, and GR will produce the immediate family around that person.  I've used that little dodge several times to look at people of interest in other people's trees that run into 3000 or more people 

[deoxy]

Hello Nick, I tried it and it works. Very useful. Thanks very much. Deoxy