Error 0x800ccc90 AVG Virgin/Outlook Express

[ambers]

Oh help please,

I am not receiving any Emails: Outlook Express, Virgin

Error Message received: 0x800ccc90 . Cannot connect to Mail Server, Server response Err AVG pop3

I have checked AVG, originally I couldn't download the update, but that's has been done now.

I think this happened to me once before but I cannot find the thread.

Any ideas please.

Ambers

[Bilge]

It sounds like Virgin are carrying out work on one of there nodes, nothing to worry about it should clear in a few hours.

I am always getting the same report.

Nothing to do with AVG.

[ambers]

Thanks Bilge,

Maybe that's why I can't access their Status site either.

Ambers

[RJ_Paton]

It is highly likely that Virgin or their partners are working on the email sytem that delivers your mail so it is advisable to give it a while before trying again.

If it doesn't clear up have a read at http://www.tiscali.co.uk/help/email/oe_errors_0x800ccc90.html (it's for tiscali but the general aim is  the same)

[ambers]

Thanks Falkryn, I will do that.

Ambers

[downside]

I seemed to be able my email around 3:45pm after an outage of about 5 hours.

What really upsets me is that they never announce that there are problems, until 24 hours after a problem has begun and they never apologise for them either.

I just received a letter from them trying to get me to sign up for a new package as it is a 'no brainer'.

We have had at least 3 interruptions to our service in as many months, so changing ISP seems to be the no brainer as far as I am concerned.

[carol8353]

I am with Orange and email a friend every day who's with Virgin.
At the weekend and on Monday he received nothing from me.
We deduced that Virgin are messing about with things again!
Luckily we have back up accounts with Yahoo for times when this happens.
Last time it took about a month before Orange would accept emails from FSWorld(Orange)

Carol

[rubyrose]

Hi Ambers, My email is down as well - I am Liverpool so it must be quite a widespread problem. Its a real pain as I had the opportunity to book tickets for Lionel Ritchie this morning on a presale. No chance of getting them now. virgin has a lot to answer for!

Ruby

[Hopton]

Hi,

I have just been on the status website and found this, I have also had no e-mails for most of the day.


Ticket
 Ticket Number 825342
Time Stamp 22/10/2008 17:36 
Priority MSO
Status Opened
Department Outage Surveillence Team
Estimated Time Fix 4 Hours
Customers Affected Broadband Internet
Raised By Colin Thornton
Postcode Areas 
Placename 
Detailed Description
Customers nationally may be unable to access their blueyonder e-mail accounts.

Our engineers are now investigating this issue.

Virgin Media apologise for any inconvenience caused.

Virgin Media Technical Support
 


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