Hello Julie,
During the last few days I have been rung by some friends that their emails to me have also bounced back.
I (and Telecom) have now discovered the reason their emails did not get through to me is that the emails they received from me were carrying my OLD email address with 'woosh' -(for some strange reason it was still hanging in there - even though my email to them was sent through 'xtra'. I changed my email provider some months ago to 'xtra' (which is Telecom).
So, this is the reason - its not at your end. I have just rung Telecom and we have (I hope) cleaned out my old stuff - so 'woosh' should be well and truly gone now. Can you please check that you have my correct address.
I am sending you this also on email - exactly the same address - but has 'xtra' - not 'woosh'. Thank you.
Kind Regards,
Suzanne