Author Topic: Do newcomers expect immediate replies?  (Read 2094 times)

Offline RJ_Paton

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Re: Do newcomers expect immediate replies?
« Reply #9 on: Thursday 09 October 08 19:20 BST (UK) »
Quote
RootsChat is one of a very few family-history related sites where an immediate, or a very quick response is pleasantly common. Its accuracy and correctness is usually excellent, and if a welcome is thrown in then that's nice too. This is by no means the norm in my experience and therefore not 'expected'.

By and large this has also been my experience and given the often vague nature of  new posters questions it is much to the credit of those RC members who go out of their way to carry out the necessary research and provide the answers.

It is the generally welcoming nature of the majority within Rootschat that make it the place it is.

Offline doktorb

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Re: Do newcomers expect immediate replies?
« Reply #10 on: Thursday 09 October 08 20:49 BST (UK) »
I'm an newbie :) so feel like I can answer. I was really pleased to recieve answers very quickly, with a lot of information I could use to help me. The boards are really friendly, and the chat room is brilliant too.

I understand that some posts may not be answered straight away but for the most part, Rootschat is one of the best forums on the net for welcoming new posters. :)
Preston - Pennington/Hawarden/Bland/Schofield
Glamorgan(shire) - Beattie/Bevan/Williams/Ellis-Anwyl
Wigan - Pennington [I know, I know...]/Pugh (Haydock area)

Also of note -
Willoughby Hawarden -  have his War Records but what happened to him?
Nimrod Pugh - just a fantastic name!

Offline lil growler

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Re: Do newcomers expect immediate replies?
« Reply #11 on: Thursday 09 October 08 21:29 BST (UK) »

Although I can't answer for anyone else and am not presumming they have the same reasons as I but the other night I decided to look through all the old unreplied posts. Some I were able to answer, the ones I didn't reply to were the ones that had a very common name and/or hadn't a clue where they landed or settled in NZ. Quite common, but I'm just not experienced enough to help out on that scale.

lil
Ireland, Scotland , England, America, Australia, New Zealand

Offline Mogsmum

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Re: Do newcomers expect immediate replies?
« Reply #12 on: Friday 10 October 08 07:25 BST (UK) »
lil's answer is pretty much how I feel.   

I am always extremely grateful for the help I receive from members here - I've learnt an enormous amount too and I often spend time deliberately searching for posts to which there have been no replies - particularly in those areas I too am researching - in the hope that I can perhaps repay the kindness shown to me. 

However .. in the last few minutes I've looked at 5 unanswered queries in 'The Common Room' alone and have quickly concluded that my knowledge just isn't sufficient to even begin to answer.   Personally, I don't see any point in posting something along the lines of 'I have looked at your query but can't answer it' - that surely is of no help at all?   At the same time, whilst no replies may have been posted, I notice that one query has been viewed 107 times, which suggests to me that people (probably far more experienced than I) have obviously tried to help.

I often dip in to other sites where I've left posts (I'm mentioning no names here) but from one in particular, I'm still waiting for a single viewing of something I posted in 2003!    I may have to wait occasionally for an answer from kind souls here, but in those rare instances it usually means that the right person just hasn't come along yet - or that everyone is equally stumped!

As to whether people 'expect' a reply, well I can only speak for myself - Roots is so full of knowledgeable people that when I'm hitting a brickwall I am guilty of thinking 'I expect a Rootchatter' will know', but I never expect someone to spend hours searching on my behalf .. the fact that they seem to do so is often overwhelming and I thank each and every one of them.


Offline nelsbels

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Re: Do newcomers expect immediate replies?
« Reply #13 on: Saturday 11 October 08 00:57 BST (UK) »
Hy ,i am a new commer ,i only joined tuesday of this week & i cannot believe the fast response i got from a lot of helpful kind people who responded to my request almost immediatly , i would like to take the opportunity to thank them all , a very grateful first timer & old timer  :D

Offline Christopher

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Re: Do newcomers expect immediate replies?
« Reply #14 on: Monday 13 October 08 00:52 BST (UK) »
An interesting point arises from the delay existing between the time a new member opens a thread and the date when they receive a reply. They may, or may not, have logged on several times from the date that they made their first post but not posted messages. There's no way of knowing if members who've not logged on for some time are reading the threads that they started. If they've nothing to add and have not been asked for further information what's the point of logging on?