Hi Jan,
Similar response they gave me.

I just want to know if they have it, then I'll go there in person to search for my ancestor. Even though I live in London I don't want to go all they way there and they don't have it.
I'll have to gather some other stuff to look for, and spend the day there.
When I do go, I will PM you and if you give the the info you have I will look for your "possible" ancestor.
Pettsy