Ancestry fee increase

[CaroleW]

Hi

Has anybody else had an email from Ancestry re: their new pricing structure?

The access that you now pay £69.95 for is increasing to £83.40 for the first year but you will get less access.  Thank goodness mine was paid earlier this month

 

Essential Membership
£83.40 a year

Contains key historical records - including UK Census records 1841-1901, World War One military record collection and more. However, it will no longer include Parish and Probate records, selected new records releases and Irish records  

If I am reading it correctly - if you want all that you have now for £69.95 plus perhaps a little more - it will then be classed as "Premium" Membership for which you will pay £83.40 for the first year as a discounted concession, but from the second year it will be £107.40
 
 

Premium Membership £107.40
£83.40 for your first year

Access all the records featured in Essentials, as well as new and existing Parish and Probate records, Irish records and selected new record releases.

[Koromo]

Hmmmmm. Are these prices before or after VAT?

Not happy
K.

[CaroleW]

That will be the actual price you pay so includes VAT

[acorna]

Hi Carole, I received my renewal notice in July for annual UK membership for 79.95, just got my statement and 83.40 has been taken from my account, and while using ancestry a lot last weekend, now find I'm paying more for much less access! The only email I've had was my renewal notice, have never had anything to inform of any changes!! It keeps trying to make me choose a new package before accessing records but I don't trust them to not to take the whole payment out again, not just an 'upgrade', anyone else done this successfully??Not very happy to say the least!!

[Simon G.]

Hmmm, me thinks I'll be failing to renew my membership and be using Ancestry free at work far more often now...thank heavens for free access in the libraries!

[suey]

Here's what they just sent me.......
Thank you for your continued membership of Ancestry.co.uk.

This is a courtesy e-mail to remind you that your Ancestry.co.uk membership will be automatically renewed on 14 September, 2008.

We're confident that you're making the most of our unrivalled family history record collections as well as our extensive family tree building tools. To continue your membership no further action will be required on your part.

Your membership to be renewed is as follows:

U.K. UKI Records Collection Subscription (Billed Annually) Total cost £69.95

And two days later
Your new membership:
As you are a valued customer of Ancestry, when the time comes for your membership to renew, we will transfer you to our new Premium Membership at the specially discounted Essentials Membership rate of £83.40* for your first year. The payment will be taken automatically through your normal payment method, so you needn't do anything further.

After this introductory first year, your Premium Membership will continue at the advertised price, which is presently £107.40* a year. Or, of course, you can choose to change your membership.

We are confident that you will agree this still offers excellent value,

A very crafty way of putting the price up methinks...but it does look as though I still have access to all that I had before.

Suey

[acorna]

Thanks Suey, I agree, very crafty! I didn't get the second email or the offer. have emailed them to express my displeasure at the changes! I was in two minds to renew anyway as I can also access free at the library, but it's easier to browse at home, and I tend to use it most when the libraries are closed, but I think I'll be cancelling next time, too late for this year. will let you all know IF I get any response.....

[Necromancer]

23p per day at that new rate !

why are they being crafty, I must have missed something - perhaps cos my renewal is in March ?

The Library offer Ancestry access - wonder who pays for that then ?

Lets see a few more lookups being done during opening hours 

[CaroleW]

Hi Suey

The way I read it was that Essentials Membership (ie) the one we presently pay £69.95 a year for will increase to £83.40 BUT with less in the package than now. 

However - they are also introducing a Premium package which would normally cost £107.40 but is being offered on an automatic trial basis to existing members at the discounted rate of £83.40 for this year only. 

When you renew next year - Essentials will cost you £83.40 but if you stay on the Premium it will cost you £107.40

I think the "upgrade offer" is in the hope that you will stay with the Premium package and pay the full whack next year