further to my posts earlier in this thread, this was reply I got when i queried my lack of notification re price/package changes....
"Thank you for your email.
I apologize as we wanted all customers to know of the changes that were coming. We sent out emails detailing all the changes as they occurred. I sounds like our emails were put in spam or junk mail or blocked entirely. We split the membership as the older records are more expensive to get access to and digitize to make available online. This makes it so only those who will use the records pay the price for it. Call us at the free UK number 0-800-404-9723 M-F 9am-7pm, S 9am-5pm GMT if you need further assistance on this issue.
Kind regards,
Nathaniel
Member Solutions
Ancestry.co.uk
http://ancestryuk.custhelp.com/"
didn't answer the questions I'd actually asked, and I definitely wasn't emailed, checked all spam, junk, deleted messages etc just in case, nothing! can kind of understand restricting access to new record sets, but to remove access to some of those already digitised and previously included? good customer care there........

Acorna.