
I got the email this morning, and I bought some credits !

I located my dad's dad, who wasn't living where I expected, but he was living with a widowed sister, which posed another conundrum (more on that elsewhere).
The name search couldn't find my mother's family - I searched 3 different names, but no matches. So I entered the street address & number - no match. In the end I clicked on "Detailed Search", and entered the London district, and just the road (without the word street at the end), and it listed all the houses. When I clicked on the house number that I'd previously entered, up came grandpa and grandma, plus 6 children. There were no transcription errors, so I don't know why a name search couldn't find them ?