Hi
I've had mine working ages, but I'm having the same problem as both of you using the link from their emails, tonight.
However, I've been going in from the link on the first message in this thread and using the details they gave me - I just checked again now.
That's been okay, though I got the odd strange mesage on the way. It might work if either of you got as far as bookmarking it/putting it in favourites, but my isp's favourites hardly ever work.
You could try going to that first message abd doing the same.
Not what they said, but if it works for free like that while they sort out their prototype I'll not complain.
Good luck!
Emms