SIT: Help-Line

[North Country Boy]

Hello Bob,

I have attempted to put my surname intrestes on the Surname Interests table, everytime I enter one it keep showing I have no entries on the table.

Can you help??

Ian 

[Berlin-Bob]

Hi Ian,

Problem solved 

You have changed your profile name twice, since entering your names in the SIT

The SIT thinks that the user-ID for "North Country Boy" belongs to somebody else !!

I have now changed your SIT name to "North Country Boy" and (hopefully) you can now access your names again

Bob

[North Country Boy]

Problem solved Bob,

Many Thanks

[Coriolana]

Hi,

the surnames table link does not appear to be working.  Can someone verify for me? 

thanks

Carol

[Berlin-Bob]

Hi Carol,

can you be a bit more specific please - what exactly is not working, as it works fine for me.

Thanks,
Bob

[Starry]

I can't log in to the database at the moment. Is it me, or is there a problem?
I clicked the [Your Surname Interests] link at the bottom of the page, and then the button to log in, but it went to 'page cannot be dispayed'.

[Berlin-Bob]

Hi Starry,

sorry for the delay, I was out of town ....

There was a problem with the RootsChat server on Monday ... try again please, and let us know if you are still having problems,

Thanks,
Bob

[Starry]

Thanks Bob

It seems fine now

[Black Sheep]

Hi Bob,

I thought it was time I updated my surname interests.

I am logged in and I have managed to edit my original names but I am struggling to Add any new ones. I get the following message

Either the chatter-name or chatter_id is wrong !!

Regards

Sarah