SIT: Help-Line

[tucson mike]

Bob,

Love your SIT feature.

One minor infelicity in editing, I don't know if it's always been this way: If I have an entry with a County already identified and edit it, the text fields are filled in correctly with the existing data, but the County drop-down list is blank. It does not automatically position itself on the county previously entered. So if I don't notice this, and, say, change the Comments and Save, I lose the county info.

Added later: oops, never mind. This is probably because I changed my user name and didn't inform the authorities. I just discovered Add is not working at all for me right now.

Mike

[Berlin-Bob]

Hi Mike,

thanks for the PM, I've now changed your user name in the SIT.

If I have an entry with a County already identified and edit it, the text fields are filled in correctly with the existing data, but the County drop-down list is blank. It does not automatically position itself on the county previously entered. So if I don't notice this, and, say, change the Comments and Save, I lose the county info.

And you are right, it is an error, nothing to do with change of user name.

One day, when I have lots of time, I will look into this, but for now I must ask all of you to add the county, again, if you edit your entries.

(and if you hadn't entered the county anyway, then do it now !!)

Bob

[Carrie Ann]

The last surname I added ,WARBY hasn`t been added.
I have even edited it again to see if it will add but it won`t.
Can you do it for me please?

[Berlin-Bob]

Hi Carrie Ann,

WARBY is there, as entered by "Carrie Ann" : (ENG/../Warby births outside the UK);

When you say "hasn't been added" did you mean that you couldn't see it on the
'Surname Search'.
The main database is updated immediately, when you add or change something, but the alphabetical lists from the 'Surname Search' only get updated once a day, at midnight.

Bob

[Carrie Ann]

Am I too thick to understand this ?

Why isn`t it showing on my messages like my other interests are?

[behindthefrogs]

The names shown in your posts are those that you added to your profile.

The SIT is a completely seperate database and is not linked in anyway to your posts.  Its only link is to the message system to allow you to contact other users.

David

[Berlin-Bob]

Why isn`t it showing on my messages like my other interests are?

David has given you the short answer, the long answer is here:
Go to the SIT and click on the HELP button, and then on Frequently Asked Questions

see:  "My postings are not showing my SIT names"

Bob

[valerie kehoe]

Hi Bob,

I'm having trouble just trying to access the surnames!! I'm interested in  'BRYAN' -but my 'click' doesn't seem to register.  The 'Help' page doesn't allow me to access anything either!

I realise it may well be my set-up at this end - I use a 'Tv-mate' similar to the uk web-tv - and for sometime (c2005) couldn't even access 'Rootschat'!! 
(I realise I'm probably the problem!)  Is there anything WE can do?  -Valerie

[sdbadger]

Bob:

Whenever I try to create and then post an entry I get an error message that either user name or password is incorrect.  Wazzup??? 

BTW, I have AVG; is there a known issue with this software?

sdbadger