Barbara - It did work for me if I put in Christian names as well as surnames. However, I have had a reply to my e-mail regarding log on difficulties from the Customer Services Manager, Bereavement Services, Blackley Cemetery and Crematorium (my e-mail went to a general office at Manchester Council) saying:
I do apologise for the problems you have encountered whilst trying to access our on-line burial records. We have recently updated the database and are experiencing some technical difficulties.
We are presently working on these issues and hope to have them resolved shortly.
Once again I do apologise for the frustration caused - it really is not my intention.
Thank you for your patience.
I'm not too sure what extra information we would receive if we bought credits - address of deceased perhaps or next of kin? It would help where I have a few ancestors with the same name and am not sure when they died. The ones I found yesterday, I generally knew the year of death if not the actual date.
Lizzie