I have a small Tree on GR, in the hope that it will help me breakdown a brickwall.
Although like most, I have had some irritating experiences.... mostly Hot Matches, it's not all bad.
I have made some fantastic, genuine contacts.
Three of them have stayed in touch, and we up-date each other on finds.
I was able to forward copies of certificates and a Will to two of them, this has finally proved the connection they needed to come down a generation...after that we are all stuck.
The reply of: Oh WOW.....thank you so much... said it all.
The other genuine contact, we have worked together for a year, and have at last found rellie's down to to-day.
So once again it proves that it's down to the sort of people re-searching. If you are a taker of information you can lose out, I have been lucky and gained more than I have lost on GR. One person sent me photographs of eight of my rellie's, an Ideal Home Exhibition Booklet with their background and a Will, I in turn, sent the birth and marriage certificates when I managed to buy them six months later.
I did E-mail GR about the box being automatically ticked from Hot Matches.........I am one of the guilty parties for opening my Tree to strangers in my enthusiasm to find rellie's

As for the rude members...not a lot we can do, that's life

Ambers