Business is business. As Guy says the whole point of business is to get a return on investment.
As others have said, the charge we pay for access to records on line is not paying for a census page. It is paying for convenience.
It takes an investment to provide that convenience to you so you should pay.
The fairness debate comes in on how pay is structured - pay per view, subs etc. There is no logical argument for demanding businesses or govts to work for nothing.
All the information is available free in the appropriate repositories. Just think of the cost of visiting a records office distant from your home?
As for the class action it seems really quite simple. The US have a law that says they have to declare total price under differing paying schemes and they didn't - whoops.
Interestingly I think the free month offer is a very clever response.
It actually doesn't cost them anything. Yes a financial value is measurable BUT they haven't taken the goodwill and probably returning custom from the offer.
They will probably make more money on the back of this than they will lose. Since the people who have paid through installments have actually paid for that month by paying more by choosing installments then Ancestry's revenue is still at the same return as if the same people paid in a lump sum.
Though that is based on whether Ancestry's bank charges for installments is volume related or not?
Heyho I'm blethering now.
Pam
