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Messages - Samuel1888

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Family History Programs, Tree Organisation, Presentation / Re: Windows 7 and FH Resource File Viewer 4.0
« on: Saturday 01 January 11 19:46 GMT (UK)  »
Dave,
I suggest you log onto Family Search and ask them via their e-mail-us facilty. They replied to me within 24 hours. Maybe if enough people raise it they'll take action.
Samuel 1888

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Family History Programs, Tree Organisation, Presentation / Re: Windows 7 and FH Resource File Viewer 4.0
« on: Saturday 01 January 11 18:40 GMT (UK)  »
I also e-mailed familysearch whohave now replied as follows:

"Thank you for contacting FamilySearch regarding your Resource File Viewer 4.0, which isn’t working correctly on your new 64-bit windows laptop.

We are sorry to say that the Resource File Viewer is not compatible with 64-bit operating systems. There is currently no workaround. Our best suggestion at this time is that you use an old computer with a 32-bit operating system to view your Resource Files.

We apologize for this inconvenience and wish you the best in your Family History pursuits."

I hope this is useful to anyone else with this problem. Samuel 1888



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Family History Programs, Tree Organisation, Presentation / Re: Windows 7 and FH Resource File Viewer 4.0
« on: Friday 31 December 10 21:06 GMT (UK)  »
I have just bought a windows 7 64 bit Home Premium  laptop and have found the same problem as the others in this string of correspondence. Has the LDS, or anyone else found a solution yet?

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World War One / No 3 Canadian Stationary Hospital, Doullens
« on: Saturday 22 November 08 20:34 GMT (UK)  »
Does anyone know whether the patient records for 1918 for this military hospital in northern France still exist, and where they are held? Thanks, Samuel

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