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New Zealand Completed Requests / Re: AncestryDNA postage from NZ?
« on: Monday 03 January 22 18:49 GMT (UK) »I sent my kit back 12 nov and its now 11 dec without any confirmation that its been received in Ireland yet. Starting to think something went wrong.
Did everyone else just have the carboard box with a sticker on it with the return details? I have it to the nzpost worker and they were a little confused but then said its all good it will send.
Did anyone need to fill out a customs form or anything?
I wish i paid for extra tracking and put my details on the box in case it had to be returned to sender
I posted a kit off in September (from Australia) that hadn't been received by them. I messaged in December and they sent a new kit to try again, free of additional charges so I suggest you contact them about it if your DNA hasn't been updated on the website.
Have you sent the new one back yet?
I think i might pay for extra tracking on the new one