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Technical Help / Re: FTM and Ancestry
« on: Monday 20 February 23 15:46 GMT (UK) »
Thanks for your help Mike. Will keep trying and it will work one of these days!!
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Technical Help / Re: FTM and Ancestry
« on: Monday 20 February 23 14:57 GMT (UK) »
Mike, I have no connection at all, the only option when on the Ancestry icon is to login, a window is opened for me to login to Ancestry, I enter my details then nothing happens. I have the upated version of FTM. It is either the known problem or my iMac is too old. It was working in December and in January it wasn't. Seems I'm not the only one.
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Technical Help / Re: FTM and Ancestry
« on: Sunday 19 February 23 14:50 GMT (UK) »
Mike, thanks for your help, will look at the links you sent. Seems it is a known problem and MacKiev are working on it, FTM on Facebook are keeping us in the loop. I may have an additional problem of an old iMac!!
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Technical Help / Re: FTM and Ancestry
« on: Friday 10 February 23 08:50 GMT (UK) »
Thanks for the forum link, did not seem to help my issue as I have the latest FTM version. The advice I got was from the FTM tech support team, very helpful, but not sure where to go now so hoping for guidance.
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Technical Help / FTM and Ancestry
« on: Thursday 09 February 23 16:31 GMT (UK) »
Please help - I have an old iMac late 2012 and last month FTM 2019 would not sync with Ancestry. I have been told it is a known issue with Ancestry, then I was told it was my OS on the iMac needs to be updated. On investigation the two updates seem to cause more problems and that my iMac is too old. Before I consider changing purchasing a new iMac or laptop has anyone else had this issue?
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Technical Help / Re: Problem with Family Tree Maker
« on: Monday 30 January 23 11:55 GMT (UK) »
Martin, I have a MAC OS so no updates are required. I have FTM 2019. Been in contact with Mackiev and they say it’s an issue with Ancestry and are in contact with them. I’ll just have to wait and see. Thanks for your help. Catherine
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Technical Help / Re: Problem with Family Tree Maker
« on: Saturday 28 January 23 14:50 GMT (UK) »
Martin, I seem to be having the same issue, not very IT savvy, what is the graphics driver and how do I update it? Thanks.
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Family History Beginners Board / Tracing nursing homes
« on: Thursday 05 March 20 16:13 GMT (UK) »
Hi. I'm trying to find a nursing home that was around in the 1960s but is no longer there, I know the street it was on but I have no idea how to get any information on it. I don't know if it was council or privately run. I think it was next to a church. Can anyone give meany pointers? I'm relatively new to family history. Thanks.
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