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Ancestral Family Tree DNA Testing / Re: My Heritage DNA
« on: Sunday 20 August 17 11:46 BST (UK) »
I'm having major problems with My Heritage
I bought a premium subscription and am now having problems accessing anything
I am seriously thinking of cancelling my site subscription. Some of the record sets are good. Perhaps I'll keep the data subscription and just delete my tree
I also got a DNA test from them. It was the cheapest out there!
I've got some dna matches but my tree and my dna are not linked so I can't match surnames between their tree and mine (because my tree of 2000+ people doesn't exist apparently, they are aware of the issue and are trying to fix it)
I've uploaded my data to gedmatch but am struggling to understand it all. I've found all sorts of information and guides, but I'm still very lost. I'm going to try familytreedna now
This is hard work!!
I bought a premium subscription and am now having problems accessing anything
I am seriously thinking of cancelling my site subscription. Some of the record sets are good. Perhaps I'll keep the data subscription and just delete my tree
I also got a DNA test from them. It was the cheapest out there!
I've got some dna matches but my tree and my dna are not linked so I can't match surnames between their tree and mine (because my tree of 2000+ people doesn't exist apparently, they are aware of the issue and are trying to fix it)
I've uploaded my data to gedmatch but am struggling to understand it all. I've found all sorts of information and guides, but I'm still very lost. I'm going to try familytreedna now
This is hard work!!