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Census and Resource Discussion / Re: Is it me? Genes Reunited new tree design
« on: Wednesday 15 August 12 12:18 BST (UK) »
Hi
I too am cheesed off with Genes Reunited and their new tree design. Why didn't they leave the thing alone as it wasn't broke, so why did they fix it? You write to them using the feedback button on your tree and nothing happens, the message doesn't get sent and you've lost it (I know I should have copied it!!) When you do successfully send a message to their supposed "help" desk, their reply bears no resemblance to the questions you've asked. I would be very grateful if somebody could tell me how I copy my tree to file as I too am cancelling my membership of GR, and try as I may I can't fathom out how to use Gedcom!!! Any help would be very gratefully received.
Thanks for listening to my moans.
I too am cheesed off with Genes Reunited and their new tree design. Why didn't they leave the thing alone as it wasn't broke, so why did they fix it? You write to them using the feedback button on your tree and nothing happens, the message doesn't get sent and you've lost it (I know I should have copied it!!) When you do successfully send a message to their supposed "help" desk, their reply bears no resemblance to the questions you've asked. I would be very grateful if somebody could tell me how I copy my tree to file as I too am cancelling my membership of GR, and try as I may I can't fathom out how to use Gedcom!!! Any help would be very gratefully received.
Thanks for listening to my moans.