1
New Zealand / Re: Government Dept., response times
« on: Wednesday 03 December 25 09:33 GMT (UK) »
Thanks for your comments.
I have been away from my computer for a few days, and for reasons I am unsure of, my attempts to log on via my phone, were not successful.
When I made the claim, at the beginning of September, I was in phone contact with the IRD because I spotted another listed unclaimed sum, that I may have been able to help with. At that time I was not advised that the division handling those claims, had any poscessing backlogs.
At six weeks I phoned and was told there was possibly a 12 week delay in processing claims. And then again as reported above at 12 weeks I was again told that there was a backlog. This time I was assured that the claim was still active in the system, and will be processed when they catch up to it.
My posting was to share some info, and point out that there is legislation allowing banks to close accounts, and to forward the sum there in, to the IRD for safe keeping for 25 years.
Evidently press coverage of this factor can cause a rush of claimants. And that banks can hand over 1,000's of accounts each year.
Alan.
https://www.consumer.org.nz/articles/ird-unclaimed-money
I have been away from my computer for a few days, and for reasons I am unsure of, my attempts to log on via my phone, were not successful.
When I made the claim, at the beginning of September, I was in phone contact with the IRD because I spotted another listed unclaimed sum, that I may have been able to help with. At that time I was not advised that the division handling those claims, had any poscessing backlogs.
At six weeks I phoned and was told there was possibly a 12 week delay in processing claims. And then again as reported above at 12 weeks I was again told that there was a backlog. This time I was assured that the claim was still active in the system, and will be processed when they catch up to it.
My posting was to share some info, and point out that there is legislation allowing banks to close accounts, and to forward the sum there in, to the IRD for safe keeping for 25 years.
Evidently press coverage of this factor can cause a rush of claimants. And that banks can hand over 1,000's of accounts each year.
Alan.
https://www.consumer.org.nz/articles/ird-unclaimed-money