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« on: Tuesday 23 September 25 19:30 BST (UK) »
Sorry if this is not the place to post this issue. I contacted Ancestry about the problem without success (on the phone where the person told me I was incorrect and using Leif). I have a cousin in a different country is also experiencing the same thing (she is the one that noticed).
Normally I can log into Ancestry and search members by typing in their name as described below often finding many pages of members.
On the Home page I go across to Search and select Member Search from the list, enter a first name space and a last name (or just the last name) and depending on the name get several pages of results to go through.
Today, whatever I search (e.g. John Smith, or just Smith, Davis, Templeton) it looks like I only get the first 20 results when, depending on the search, there should be many more.
I have cleared my cache, logged out and logged back in and totally shut down my computer.
Is this happening to anyone else or does anyone know how to get an issue looked at using technical support other than what I tried? Thanks for any suggestions.