RootsChat.Com

Research in Other Countries => Australia => Topic started by: clancam37 on Monday 02 February 26 05:10 GMT (UK)

Title: Ancestry contact
Post by: clancam37 on Monday 02 February 26 05:10 GMT (UK)

Hope I'm not upsetting any rules.   Having difficulty logging into my Ancestry.com.au
Cannot raise any live members of staff.   Will not accept my User Name  & password, both a re valid.  Same old runaround when making contact.
They claim their email is having problems.
Can anyone suggest how I can contact some person.
regards
clancam37

Title: Re: Ancestry contact
Post by: cupoflife on Monday 02 February 26 11:19 GMT (UK)

Have you tried https://www.ancestry.com.au/c/ancestry-blog/customer-service-update-now-you-can-call-us-on-weekends

Title: Re: Ancestry contact
Post by: clancam37 on Monday 02 February 26 23:04 GMT (UK)

Thanks, will give it a try.
clancam37

Quote from: cupoflife on Monday 02 February 26 11:19 GMT (UK)

Have you tried https://www.ancestry.com.au/c/ancestry-blog/customer-service-update-now-you-can-call-us-on-weekends

Title: Re: Ancestry contact
Post by: warncoort on Monday 02 February 26 23:50 GMT (UK)

1800 979 547

Title: Re: Ancestry contact
Post by: clancam37 on Wednesday 04 February 26 04:35 GMT (UK)

Thanks.
That worked
Regards
clancam37

Quote from: cupoflife on Monday 02 February 26 11:19 GMT (UK)

Have you tried https://www.ancestry.com.au/c/ancestry-blog/customer-service-update-now-you-can-call-us-on-weekends