RootsChat.Com

General => The Common Room => Topic started by: Heb666 on Sunday 16 March 25 11:45 GMT (UK)

Title: Moderator help please
Post by: Heb666 on Sunday 16 March 25 11:45 GMT (UK)

Hi,
I am so sorry to be a bother but would a moderator be able to help me retrieve my old rootschat account I have had for many years.
Some time ago I had my laptop stolen and had to reset all my passwords and my old rootschat account email address had been obsolete for a long time although I was still able to log in.
I have lots of research messages and answers saved on my account and I really miss be able to look back on what I need.
My user name was heb66 or Heb66 and the old obsolete email address was xxx my current email adress is xxxx
I honestly would appreciate any help in this situation.
Warmest regards....Helen.

Title: Re: Moderator help please
Post by: sarah on Sunday 16 March 25 14:36 GMT (UK)

Hi Helen,

I have updated your old profile and sent you an email to reset your password.

Regards

Sarah :)

Title: Re: Moderator help please
Post by: Heb66 on Sunday 16 March 25 22:17 GMT (UK)

Hi Sarah,
Thank you so much. Now back in to my old long standing account.
Great service and very much appreciated.
Warmest regards...Helen.

Title: Re: Moderator help please
Post by: George E. H. Haydock on Monday 17 March 25 02:26 GMT (UK)

  Hi, Helen (Heb66)we do not know each other, but welcome back to the family, I shall read your input.


   Cheers George.

Title: Re: Moderator help please
Post by: sarah on Monday 17 March 25 19:24 GMT (UK)

Glad you are back to being "yourself" ;D

Regards

Sarah