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General => The Common Room => Topic started by: bearkat on Friday 21 February 25 13:51 GMT (UK)

Title: FindMyPast down?
Post by: bearkat on Friday 21 February 25 13:51 GMT (UK)
Is FindMyPast working for other Rootschatters??
Title: Re: FindMyPast down?
Post by: Geoff-E on Friday 21 February 25 13:58 GMT (UK)
Working for me
Title: Re: FindMyPast down?
Post by: bearkat on Friday 21 February 25 14:03 GMT (UK)
I've just had another try and it thought about loading for a second but then stopped again.  Hmm.
Title: Re: FindMyPast down?
Post by: scotmum on Friday 21 February 25 14:23 GMT (UK)
Are you using .com or .co.uk? If .com, try .co.uk instead.

Or maybe not,  .co.uk is also playing up now.
Title: Re: FindMyPast down?
Post by: bearkat on Friday 21 February 25 14:35 GMT (UK)
Definitely .co.uk.


I can sometimes get a search page up but when I press search I get a blank page.

I think they've been up to something as my tab logo has changed.
Title: Re: FindMyPast down?
Post by: scotmum on Friday 21 February 25 14:52 GMT (UK)
I have tried a different browser, and no problem logging in on that. Which browser are you using?
Title: Re: FindMyPast down?
Post by: bearkat on Friday 21 February 25 15:01 GMT (UK)
gener8

It's usually fine
Title: Re: FindMyPast down?
Post by: bearkat on Friday 21 February 25 15:26 GMT (UK)
It's fine on Google Chrome.
Title: Re: FindMyPast down?
Post by: Kiltaglassan on Friday 21 February 25 15:50 GMT (UK)

Quote from: bearkat on Friday 21 February 25 15:26 GMT (UK)
It's fine on Google Chrome.

Yes, my FindMyPast is operating OK on Google Chrome.

Title: Re: FindMyPast down?
Post by: Pennines on Friday 21 February 25 16:04 GMT (UK)
I have just used it fine, before I saw this thread - I use Firefox.
Title: Re: FindMyPast down?
Post by: Spelk on Friday 21 February 25 17:00 GMT (UK)
Using Safari I had trouble yesterday but now it is fine.
Title: Re: FindMyPast down?
Post by: AllanUK on Friday 21 February 25 17:19 GMT (UK)
OK for me
Title: Re: FindMyPast down?
Post by: amondg on Friday 21 February 25 19:39 GMT (UK)
Not working in USA, I get a blank page.
Title: Re: FindMyPast down?
Post by: tillypeg on Friday 21 February 25 20:32 GMT (UK)
Blank page on Chrome but working well on Edge for me. (north east England)  Never known it like this before!
Title: Re: FindMyPast down?
Post by: Gadget on Friday 21 February 25 20:56 GMT (UK)
It's been fine for me whenever I've gone in - I'm on Firefox.
Title: Re: FindMyPast down?
Post by: MartinJ1952 on Saturday 22 February 25 09:58 GMT (UK)
I had been using the site yesterday afternoon without issue, then all of a sudden kept getting blank pages

I cleared cache and cookies, signed back in, then got blank page on Chrome, same on Firefox and same is with Safari on iPad. Seems Logo has changed, so they appear to have done some change, but being weekend doubt there is any support available.

Title: Re: FindMyPast down?
Post by: Spelk on Saturday 22 February 25 17:01 GMT (UK)
Still OK using Safari but does not work using Opera; doing a search it says it has 4 results but when I try to look at them I get a blank page.
Title: Re: FindMyPast down?
Post by: AllanUK on Saturday 22 February 25 17:33 GMT (UK)
Still OK using Edge -- searches as normal both in finding and looking at them.
Title: Re: FindMyPast down?
Post by: Pennines on Saturday 22 February 25 18:20 GMT (UK)
Yes - same with Firefox.

I have to admit I have never heard of Safari or Opera as web browsers. Clearly I've had a sheltered computing life!
Title: Re: FindMyPast down?
Post by: bearkat on Monday 24 February 25 13:03 GMT (UK)
The problem finally seems to have been sorted - phew!
Title: Re: FindMyPast down?
Post by: MartinJ1952 on Tuesday 25 February 25 15:12 GMT (UK)
Problem resolved, according to FindMyPast, Technical Team identified the issue as being related to a couple of browsers extensions, so they we able to resolve the issue.