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General => Technical Help => Family History Programs, Tree Organisation, Presentation => Topic started by: sonofthom on Tuesday 04 February 25 11:53 GMT (UK)
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I have two trees on Family Historian. A new update has been released and as usual I installed this earlier today. All is well with one tree but my other tree while still listed as a project is now totally blank. All the data seems to have been wiped from my computer. Anyone else had this problem and if so how have you resolved it?
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Hi
I've not had that problem so far..
It might be worth having a look on the FH User Group
https://www.fhug.org.uk/
Search through the queries to see if it has happened to anyone else or ask your question on there.
Gadget
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Thanks Gadget. I wasn't aware of this group so definitely worth pursuing.
All files for this tree seem to have been wiped from my PC so every route I tried failed. Fortunately I remembered that I had copied the tree to a CD several years ago and so I have managed to install this as a new project and have now added in most of the missing and more recent bits.
A reminder for all of us to regularly back up on an external device!