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General => Technical Help => Topic started by: Gillg on Friday 24 January 25 16:17 GMT (UK)
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Every time I open my Gmail I am asked for what I presume is 2-step verification - password and email address. I don't seem to be able to stop this procedure and although I have emailed Gmail I have received no answer from them. When I go into my Google account and look under "Security" it tells me that "2-step verification is off"!
Can you please help me get rid of this annoying feature? It has only been happening over the last 4 months or so. Many thanks.
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I know what you mean, and even worse when they send the verification request to your spouse's tablet which is in the other room.
Is there a checkbox that says "Remember this browser?" If so check it and see if that helps. I think that is what slowed down the requests in my case.
But if you change browsers or maybe even update them, then they want you to verify again.
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What device do you have?
I never bother accessing via a Browser, precisely because of the verification issues.
I use Thunderbird on my PC and the Mail app on my iPad and iPhone, and do not have any isuues.
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What happens when you enter your e-mail address and password when asked?
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My browser on the laptop is Brave (https://brave.com/). I don't get this request on my smartphone, just on the laptop, which I share with my husband, although he has his own computer, a Mac. He does very occasionally use my laptop.
Once I have entered my password and email address the Gmail page is opened with no further ado. Unusually this morning I wasn't even asked for my verification, so who knows what the process is, if there can be occasional exceptions.
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I have 3 Gmail accounts for various areas . Sometimes I forget to log out of one of them and when I try to login to another one, it asks for verification.
I wonder if you or husband hadn't logged out, so giving the message.
Just a thought.
Gadget
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As I was writing my earlier post I began to wonder if the fact that both of us used the laptop had somehow triggered this business. I will speak to him and find out whether he has, in fact, signed out. He doesn't use it much, mainly to use my printer, which he says is better than his.
Thanks for the suggestions, folks. :)
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He can have more than one printer attached to his device, if he sets it up, in which case he wouldn't need to physically use your laptop.
Pheno
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That's useful to know, Pheno. Thank you.
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...and have his own gmail ap
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Facebook recently started this 2 step verification with illegible scrambled letters and numbers often making me go through the same procedure several times and also emailing me to confirm that it is I who has signed in.
The Buffs, (my local football team) has a Facebook page and when I click on their link the opening page offers me the opportunity to Sign into Facebook, without 2 step verification, and after checking the scores I click on the 'home icon' and I am into my Facebook page, without verification. Some security system eh!? is it AI?
cheers, Ian