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General => Ancestral Family Tree DNA Testing => Topic started by: deoxy on Monday 23 December 24 11:11 GMT (UK)

Title: Registration card DNA
Post by: deoxy on Monday 23 December 24 11:11 GMT (UK)

I sent the registration card back with an Ancestry DNA sample. I registered it before posting.  Do I need to get a replacement test if I no longer have the code?
Update …
Went to Ancestry support.
Apparently once it’s registered you no longer need the code.

Title: Re: Registration card DNA
Post by: rosie99 on Monday 23 December 24 13:23 GMT (UK)

I would suggest that you email Ancestry and ask what you should do.  On my email about DNA it gives the following link to contact if you need further assistance
https://support.ancestry.co.uk

Title: Re: Registration card DNA
Post by: deoxy on Monday 23 December 24 16:36 GMT (UK)

Thanks very much.

Title: Re: Registration card DNA
Post by: Biggles50 on Monday 23 December 24 16:59 GMT (UK)

If you registered the test kit online prior to posting the sample you should be able to see in your account the status.

With processing steps something like:-

registered > received > processing > DNA extracted > DNA analysed > results.

You should see the status if you log into Ancestry

Title: Re: Registration card DNA
Post by: deoxy on Tuesday 24 December 24 13:11 GMT (UK)

Thank you. It confirms that it’s registered.