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General => The Common Room => Topic started by: Canuc on Sunday 06 October 24 17:38 BST (UK)

Title: Ancestry hints that linger
Post by: Canuc on Sunday 06 October 24 17:38 BST (UK)

Might anyone have a work around for Ancestry hints that linger long after they're been reviewed and marked as ignore?

I'm being offered the trees from people who got their information from me. I mark them ignore and refresh the screen, but no change. The leaf remains after refresh and after waiting till the next day. Logging out completely and logging in again doesn't remove the leaf from the single suggestions I'm ignoring, I've not waited overnight with that approach though.

Any thoughts are most welcome.
TIA

Happy hunting
Canuc

Title: Re: Ancestry hints that linger
Post by: Albufera32 on Sunday 06 October 24 20:40 BST (UK)

There is an option in Account settings to disable member tree hints, but if I understand it correctly that will prevent you getting any hints from other trees, which may not be what you want.

Personally, my workaround is simply to ignore them most of the time.

Title: Re: Ancestry hints that linger
Post by: Pennines on Monday 07 October 24 18:51 BST (UK)

My Ancestry tree is private - although I have allowed access to people who have connections to some of my ancestors.

I am incensed to find that photographs of my own parents and grandparents, which these contacts have taken from my tree - keep coming up as hints to ME. It makes me REALLY angry seeing these, but I don't know what I can do about it.

Title: Re: Ancestry hints that linger
Post by: Canuc on Tuesday 08 October 24 00:40 BST (UK)

Pennies, I can relate.
I have one public tree, created to flush out the US relatives. Photographs I had attached to it appear all over the place. That alone is irritating, what compounds it is that these people never make contact first. They never cross check that what they think is a match from their direction looks like a match from my perspective. All they want is to gather names, "never mind the quality, feel the width".

Title: Re: Ancestry hints that linger
Post by: SarahU on Tuesday 08 October 24 03:17 BST (UK)

As soon as l post new or change to my tree, l immediately get  these back as a hint, surely a company as large as Ancestry can afford software programmers who can ‘code’ an algorithm such as ‘if this, then this ‘if not, then that’ even l can do it on a spreadsheet. Do NOT send a hint to the person who just entered ithe information. As the saying goes, It is not rocket science.