RootsChat.Com
General => Technical Help => Topic started by: Yonks Ago on Tuesday 10 September 24 09:31 BST (UK)
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Hoping someone may be able to help me. I am manager of my Husbands DNA on Ancestry.
On my home page I use to have a tab "view another DNA" [ Not sure if they are the exact words ]
On the top of my home page the bar seems to be deeper than it was before and now I don't see my Husbands "DNA"
On this page "at the left top" I have my name then under that it has summary origins matches traits
On the right side it has invite in a box and compare in a box.
I can't find how to get in touch with Ancestry..I get Leif and he is pre set answers and I can't find a email for them.
Many thanks
Yonks
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If you select any of the options from the DNA dropdown menu, for instance Matches , the page will be headed with your name in large type with a dropdown arrow on the right. Click on that to select which profile you wish to look at.
I hate it when they change things !
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Hi Yonks Ago,
This change happened to me last week.
On the right side of your own user name there is a little down pointing arrow. Clicking on this arrow drops down a list of the other tests you manage as before.
Hope this helps.
Tony.
Added: Christine53 beat me to it. I also hate these sort of changes!
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Thank you Tony,
that arrow was the only one I didn't click on, and they make it so hard for you to get in touch with them.
I'm with you Christine53 on changes and just wish we get told when they make these changes..grr
Yonks