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Beginners => Family History Beginners Board => Topic started by: crazydaizy on Monday 15 July 24 10:42 BST (UK)

Title: Trying to communicate on Ancestry
Post by: crazydaizy on Monday 15 July 24 10:42 BST (UK)
Hi, I have messaged someone on Ancestry website, but despite them showing online most days on there, they do not read my message (?)

I have acquired (many years ago when I worked in a Charity Shop) an old family Bible that appears to have belonged in this person's family, and I wanted to try and get it back to them.

Any ideas how I can possibly communicate with them?

Or maybe they've seen the message via email and don't want to know?

What a shame.
Title: Re: Trying to communicate on Ancestry
Post by: Jebber on Monday 15 July 24 11:03 BST (UK)
I’m afraid that often happens, a lot of people either ignore messages completely, or read them and then disregard them. Unfortunately we force them to respond if they are not interested.
Title: Re: Trying to communicate on Ancestry
Post by: Melbell on Tuesday 16 July 24 11:58 BST (UK)
Have you thought about posting on this website in the Family Bibles section? Just a thought...

Melbell
Title: Re: Trying to communicate on Ancestry
Post by: Biggles50 on Tuesday 16 July 24 14:46 BST (UK)
Our longest response period has been 12 years, and no that is not a typo.

It happens probably to 90% of messages sent in that they get ignored.
Title: Re: Trying to communicate on Ancestry
Post by: sandiep on Tuesday 16 July 24 15:26 BST (UK)
trouble is I think you will find that even if it says someone has been on that day if they dont log out at all it just shows up as they have been on. also people change email address but forget to change every site. Its very frustrating !
Title: Re: Trying to communicate on Ancestry
Post by: farmeroman on Tuesday 16 July 24 15:53 BST (UK)
Well it will be their loss if they don't respond so I wouldn't worry about it.

Someone once contacted me through Ancestry for the same reason. She posted me the bible and wouldn't accept postage costs so I sent her a bouquet of flowers instead, which she thanked me for.

Title: Re: Trying to communicate on Ancestry
Post by: Jebber on Tuesday 16 July 24 15:58 BST (UK)
You can tell if someone has read your message and ignored it. If you check your message it will say Read and the time underneath. If it hasn’t been read it will just say Delivered and the time.
Title: Re: Trying to communicate on Ancestry
Post by: LizzieL on Tuesday 16 July 24 18:12 BST (UK)
I have sent quite a lot of message on the Ancestry messaging system  and found i got very few replies - according to the number of emails I got from Ancestry telling me someone had replied. But when I went back into Ancestry and actually checked my messages I found several replies people had made, but Ancestry had never alerted me to them.
Title: Re: Trying to communicate on Ancestry
Post by: crazydaizy on Saturday 20 July 24 15:47 BST (UK)
Have you thought about posting on this website in the Family Bibles section? Just a thought...

Melbell

Good idea! I will post in the Family Bibles section. 

Thank you everyone for your replies.
Title: Re: Trying to communicate on Ancestry
Post by: Glen in Tinsel Kni on Friday 02 August 24 20:21 BST (UK)
Not quite in keeping with the original question but I've had it pretty bad with messages this year so I'm letting off a bit of steam.

My tally this year exceeds 40 messages simply asking which parent I link through (and offer to help work it out if needed), that have been read but had no reply. I repeat the message 4 weeks later and if that is read and not replied too the 'once is a mistake but  twice is a choice' mode kicks in. I wait another four weeks to give them chance to reply and then ask if they were born ignorant or are honing their skills on me. Over three quarters have replied to that one so I guess I have my answer.
Title: Re: Trying to communicate on Ancestry
Post by: crazydaizy on Saturday 03 August 24 08:38 BST (UK)
Not quite in keeping with the original question but I've had it pretty bad with messages this year so I'm letting off a bit of steam.

My tally this year exceeds 40 messages simply asking which parent I link through (and offer to help work it out if needed), that have been read but had no reply. I repeat the message 4 weeks later and if that is read and not replied too the 'once is a mistake but  twice is a choice' mode kicks in. I wait another four weeks to give them chance to reply and then ask if they were born ignorant or are honing their skills on me. Over three quarters have replied to that one so I guess I have my answer.

It's frustrating isn't it.  I keep my Family Trees "private" anyway, else any Tom Dick and Harry can look at it without making any contact at all.  However, I'm glad some don't keep theirs private else I'd never find anything out! ;D Though I do message them if we have a link, and some do reply, but not always helpful with their responses. 
Title: Re: Trying to communicate on Ancestry
Post by: Raybistre on Saturday 03 August 24 09:38 BST (UK)
I don't always notice messages right away on Ancestry and Familysearch so there may be some delay before they get answered. Could do with a big flashing light or a message across the screen "YOU HAVE MAIL". I've not been on Ancestry long and have had 2 messages, both of which I have replied to. I did expect replies in return but nothing has arrived. I find this discouraging but I will continue to reply to messages. I must remember that not everybody has the same enthusiasm as I have regarding family history and maybe its not very high on their list of priorities.
Ray
Title: Re: Trying to communicate on Ancestry
Post by: crazydaizy on Saturday 03 August 24 09:41 BST (UK)
I don't always notice messages right away on Ancestry and Familysearch so there may be some delay before they get answered. Could do with a big flashing light or a message across the screen "YOU HAVE MAIL". I've not been on Ancestry long and have had 2 messages, both of which I have replied to. I did expect replies in return but nothing has arrived. I find this discouraging but I will continue to reply to messages. I must remember that not everybody has the same enthusiasm as I have regarding family history and maybe its not very high on their list of priorities.
Ray
Yes, a big flashing light would be helpful ;D I dip in and out of family tree research, I can go months without doing it, then I'll re-subscribe to Ancestry and delve right back into it and be addicted again.  There's always something else to find out etc.  However, even during my non-research moments, I'd still look out for messages and reply to them!  Not everyone's the same I agree. ???
Title: Re: Trying to communicate on Ancestry
Post by: JessiT on Saturday 03 August 24 10:02 BST (UK)
I've been researching my family for quite a long time although I am quite new to this group . The one thing above all else that i would say about contacting people is make your contacts extremely polite, extremely friendly, and extremely interesting. if you don't hear after 2-3 months try again. If somebody was busy or going through some sort of life crisis, try again. My biggest problem is that i'm in contact with so many distant people that I find it very time consuming. It gets to the stage where I become friendly with people and get onto topics outside of family research, including things like personal holidays, work and family life. I even  had one second cousin who cut me off just because I didn't contact her often enough.

Jessi
Title: Re: Trying to communicate on Ancestry
Post by: SouthseaSteel on Saturday 03 August 24 10:45 BST (UK)

It doesnt help that the Ancestry messenger service is so clunky and as people have already said, not all mesages are notified by email.

I always smile at the people who profess to want to help as much as possible in their Ancestry description and demand that others do so likewise and then keep all their trees private and dont respond to anything!!!   
Title: Re: Trying to communicate on Ancestry
Post by: Zaphod99 on Saturday 03 August 24 16:57 BST (UK)
I've just had a really nice response to an email that I sent in February to somebody who had a couple of my family names in his tree.  He apologised for not having replied sooner but he had recently been bereaved at the time of my earlier email. I wrote to him on the off chance because he had two of my family names in his tree. today he explained how he has those names, and we are currently trying to work out if we are connected. I think the moral of this is that you should always keep trying, never write anything remotely unpleasant and always be optimistic. Even in this fairly dedicated and responsible forum I am amazed at the tone with which some people respond to others. BE nice to people.

Zaph