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General => The Common Room => Topic started by: Erato on Friday 26 April 24 22:34 BST (UK)

Title: Stressed out
Post by: Erato on Friday 26 April 24 22:34 BST (UK)
"Due to high stress on the server, the search function has been automatically and temporarily disabled. Please try again in a short while."

I have been constantly getting this message for the past several days.  What's up?
Title: Re: Stressed out
Post by: Cas (stallc) on Friday 26 April 24 22:50 BST (UK)
Not only the search function, which sometimes works... sometimes doesn't.

I also get this if I want to look at my profile to see my posts

An Error Has Occurred!
Please try again later. This member's posts are not currently available due to high load on the server.

Added - as above sometimes it works, sometimes it doesn't. Been near a week of hit and miss.

Cas
Title: Re: Stressed out
Post by: Wexflyer on Saturday 27 April 24 02:35 BST (UK)
Meanwhile, almost nobody is using these boards as compared with some years back....
Title: Re: Stressed out
Post by: MollyC on Saturday 27 April 24 07:42 BST (UK)
I have not had this problem but I find the Topic Replies are arriving late.  Last night I cleared my in-box about 23.00, this morning there were five replies from earlier times, back to 17.00.
Title: Re: Stressed out
Post by: aghadowey on Saturday 27 April 24 08:20 BST (UK)
I have not had this problem but I find the Topic Replies are arriving late.  Last night I cleared my in-box about 23.00, this morning there were five replies from earlier times, back to 17.00.
Same thing happened to me this morning!
Title: Re: Stressed out
Post by: Jebber on Saturday 27 April 24 08:46 BST (UK)
I have not had this problem but I find the Topic Replies are arriving late.  Last night I cleared my in-box about 23.00, this morning there were five replies from earlier times, back to 17.00.

This is also happening to me.

I have also had the same problem as Cas, getting the same message when trying to access my profile.
Title: Re: Stressed out
Post by: aghadowey on Saturday 27 April 24 08:50 BST (UK)
Something else just happened- Replied to this topic then hit unnotify button, read other topics (hit unnotify on a few of them also) and logged out. Just got notification of Jebber's post and when I logged back in now the unnotify button is there (instead of saying notify).
Title: Re: Stressed out
Post by: Jebber on Saturday 27 April 24 08:54 BST (UK)
Now I have just received two notifications of Aghadowey’s reply.
Title: Re: Stressed out
Post by: ~buttons~ on Saturday 27 April 24 08:59 BST (UK)


I also found it frustrating attempting to use the "SEARCH" facility.

Meanwhile, almost nobody is using these boards as compared with some years back....

Yes, you're right - number of members who login these days has reduced dramatically.

Makes one wonder how the system can be so "stressed" with such limited use.


Title: Re: Stressed out
Post by: Gillg on Saturday 27 April 24 11:13 BST (UK)
Yes, I have unexpectedly received some of these messages as well. 
Title: Re: Stressed out
Post by: tomm on Saturday 27 April 24 13:00 BST (UK)
I am glad I'm not on my own Re:  "SEARCH" facility

I tried to use the  "SEARCH" facility and drew complete blank.

I wonder when this will be sorted !

Tomm
Title: Re: Stressed out
Post by: coombs on Saturday 27 April 24 13:17 BST (UK)
And me, "An Error has occurred" when I try the search feature.

Better than the patronising "We're sorry" on Ancestry error messages.  ;)
Title: Re: Stressed out
Post by: Deirdre784 on Saturday 27 April 24 13:34 BST (UK)
Just tried a search for an old post of mine and that worked, as did looking at my own and another profile, so maybe it's sorted now :) Edited: apologies i can look at profiles but not at posts made. But the search worked.

Slightly surprised as i have had numerous IT issues in work for the last few weeks :(
Title: Re: Stressed out
Post by: Tickettyboo on Saturday 27 April 24 14:00 BST (UK)
I can't see any indication that these problems have been reported to the people who can resolve them, so I have reported it to the moderator who will, in turn pass it to an Admin.
As its the weekend I am not expecting a quick resolution.

Boo
Title: Re: Stressed out
Post by: Zaphod99 on Saturday 27 April 24 15:11 BST (UK)
I think it's pestered out since Covid, but I don't know why.  Increasingly I use more specific groups (especially technical DNA and genetic ones) on Facebook, mainly only the ones with attentive administration.

Mrs Zaph.
Title: Re: Stressed out
Post by: sarah on Saturday 27 April 24 18:07 BST (UK)
Now that we received a PM from a member alerting us to the topic regarding the problem we can have a look at it for you :)

Regards

Sarah

Title: Re: Stressed out
Post by: trystan on Sunday 28 April 24 15:44 BST (UK)
Hi all,

Hopefully, things are better after running a couple of maintenance tasks.

Regards,
Trystan

Title: Re: Stressed out
Post by: rosie99 on Sunday 28 April 24 15:46 BST (UK)
Thank you Trystan  :)
I don't appear to be getting the stress message anymore.

Rosie
Title: Re: Stressed out
Post by: Tickettyboo on Sunday 28 April 24 15:49 BST (UK)
Thanks Trystan and Sarah .

Boo
Title: Re: Stressed out
Post by: JenB on Sunday 28 April 24 15:51 BST (UK)
Many thanks Trystan :)
Title: Re: Stressed out
Post by: Jebber on Sunday 28 April 24 15:55 BST (UK)
Thanks Sarah and Trystan, everything seems to be running normally again.
Title: Re: Stressed out
Post by: Cas (stallc) on Sunday 28 April 24 16:09 BST (UK)
Getting no error message now.

Thank you Trystan & Sarah, appreciate it was sorted so quickly.

Cas
Title: Re: Stressed out
Post by: Erato on Sunday 28 April 24 16:44 BST (UK)
Thanks!  It seems to be working smoothly for me, too.
Title: Re: Stressed out
Post by: trystan on Sunday 28 April 24 17:11 BST (UK)
Thanks for all your messages - glad to see that did the trick.

Enjoy!
Trystan
Title: Re: Stressed out
Post by: Gillg on Sunday 28 April 24 18:21 BST (UK)
Thank you, Trystan and Sarah.  We can always rely on you to sort things out. :D
Title: Re: Stressed out
Post by: arthurk on Monday 29 April 24 15:34 BST (UK)
I'm afraid I've just got the message again. For me it's been happening on and off when I click New Replies - presumably because filtering them to see which threads I've contributed to takes a bit of processing power. Clicking Unread Posts always seems to work OK.
Title: Re: Stressed out
Post by: Gadget on Monday 29 April 24 17:18 BST (UK)
It seems to be just failing on the new replies option for me too. Others seem OK. Thanks for /* sorting out the others/  T & S
Title: Re: Stressed out
Post by: trystan on Monday 29 April 24 20:29 BST (UK)
I've given it a little more of a tweak. Is that working now?

Regards,
Trystan

Title: Re: Stressed out
Post by: Gadget on Monday 29 April 24 21:09 BST (UK)
Lovely :)

Thanks Trystan
Title: Re: Stressed out
Post by: bbart on Monday 29 April 24 22:30 BST (UK)
If I try to view my, or anyone else's, prior posts, I am still getting the message:

An Error Has Occurred!
Please try again later. This member's posts are not currently available due to high load on the server.
Title: Re: Stressed out
Post by: Gadget on Monday 29 April 24 23:17 BST (UK)
That's odd as all the search features, etc. are working for me now. This includes doing searches and listing my own and other members' previous posts  whether I'm off or on line.



Gadget

Title: Re: Stressed out
Post by: arthurk on Tuesday 30 April 24 11:45 BST (UK)
Maybe it depends on the time of day and the number of people using the site. I've tried looking for a few different listings just now and not had any problems.
Title: Re: Stressed out
Post by: tomm on Tuesday 30 April 24 12:21 BST (UK)

My thanks to T and S
All working fine for me now...
Regards Tomm
Title: Re: Stressed out
Post by: trystan on Tuesday 30 April 24 19:42 BST (UK)
Thanks all - glad that it's mostly working better.

The warning may well come now and again, but hopefully less often.

Cheers,
Trystan
Title: Re: Stressed out
Post by: arthurk on Tuesday 30 April 24 20:13 BST (UK)
Thanks, Trystan.