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General => The Common Room => Topic started by: Mowsehowse on Monday 27 November 23 15:11 GMT (UK)

Title: MyHeritage subscription
Post by: Mowsehowse on Monday 27 November 23 15:11 GMT (UK)
If I cancel my subscription as I can't afford the charge to renew, will all my tree etc, be deleted?
Title: Re: MyHeritage subscription
Post by: cornishwalker on Monday 27 November 23 15:43 GMT (UK)
As far as I know it will not be deleted but you will  not be able to add to it if you exceed their free storage size. You could always create a gedcom file before you cancel and import it to familysearch which is free?
Title: Re: MyHeritage subscription
Post by: Mowsehowse on Monday 27 November 23 17:12 GMT (UK)
Thankyou Cornish Walker. :)
Title: Re: MyHeritage subscription
Post by: phil57 on Tuesday 28 November 23 09:57 GMT (UK)
I can confirm, having let my subscription expire, that your tree will remain intact, even if it is larger than the tree size allowed for non-paid subscribers. But as cornishwalker says, you won't be able to add to it.

You may receive several emails offering subscriptions at a slight discount. After ignoring them for over 6 months, MH offered me their top-tier subscription for less than the price of the basic version, so I am currently a member again for now ;)

Edit: your post just reminded me to cancel my renewal, and on doing so I was immediately offered a 60% discount on the next renewal, the discounted price being £91.60 (down from £229). But by ignoring their emails as above, I paid £57 for the same subscription last year.
Title: Re: MyHeritage subscription
Post by: cornishwalker on Tuesday 28 November 23 10:02 GMT (UK)
I am currently a member but I had it reduced to £150 by a phone call, they called me and I threatened to delete my tree, this seemed to make them change their offer. I also got free backup for a year which is £50 and gives you a file full of your photos.
Note the back up only seems to work with family tree builder and to export your tree to another site you need to get a gedcom file.
hope this helps
Title: Re: MyHeritage subscription
Post by: Mowsehowse on Tuesday 28 November 23 15:01 GMT (UK)
Good info. Thank you both.  :D
Title: Re: MyHeritage subscription
Post by: Biggles50 on Wednesday 29 November 23 03:18 GMT (UK)
Suggest you download a Gedcom file before expiry of the subscription.

I pay Ancestry £89.99 for Worldwide, thanks to the RC code thread.

IMO it is far better value than My Heritage who I am also with but their subscription will not be renewed, where I do get regular and good DNA matches with Ancestry the new MH DNA matches are all low cM and low in quantity.
Title: Re: MyHeritage subscription
Post by: Mowsehowse on Wednesday 29 November 23 08:55 GMT (UK)
Fair comment. Thanks Biggles.  :D
Precisely where will I find "RC code thread" please?
Title: Re: MyHeritage subscription
Post by: Kiltaglassan on Wednesday 29 November 23 09:19 GMT (UK)
Quote from: Mowsehowse on Wednesday 29 November 23 08:55 GMT (UK)
Precisely where will I find "RC code thread" please?


See reply #183
https://www.rootschat.com/forum/index.php?topic=832955.180

(Does anyone know of any current Ancestry special offers?)


Title: Re: MyHeritage subscription
Post by: Mowsehowse on Wednesday 29 November 23 10:43 GMT (UK)
Thank you.  :-*
Title: Re: MyHeritage subscription
Post by: sue14 on Wednesday 29 November 23 19:31 GMT (UK)
Thank you for these details. 

It reminded me my subscription was due about now.  On checking it is due 3rd December so I have immediately cancelled it. 

Got a reply giving 60% discount. So have renewed for £90.72 instead of £226.80

Thanks again

Sue
Title: Re: MyHeritage subscription
Post by: Mowsehowse on Wednesday 29 November 23 21:16 GMT (UK)
Good news.
Well done Sue. :D