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General => The Common Room => Topic started by: Top-of-the-hill on Monday 30 October 23 20:19 GMT (UK)

Title: Findmypast problem
Post by: Top-of-the-hill on Monday 30 October 23 20:19 GMT (UK)
  I keep getting a message - Internal Edge Error. Is it a general problem or just me?
Title: Re: Findmypast problem
Post by: Jackiemh on Monday 30 October 23 20:26 GMT (UK)
Well, this morning I could not log in to findmypast.
I will try again later.
Jackie
Title: Re: Findmypast problem
Post by: PrawnCocktail on Monday 30 October 23 20:34 GMT (UK)
After having my password refused, all I get now is "Down for Maintenance"
 :( :( :(
Title: Re: Findmypast problem
Post by: PalmTree1 on Monday 30 October 23 20:39 GMT (UK)
You are not alone... Keeps asking me to confirm I am not a robot then times me out!
Paul
Title: Re: Findmypast problem
Post by: Top-of-the-hill on Monday 30 October 23 20:48 GMT (UK)
 Seems they have a variety of problems! I will have to watch telly instead. :D
Title: Re: Findmypast problem
Post by: Gadget on Monday 30 October 23 21:23 GMT (UK)
It seems to be OK on Firefox and Chrome now. I've not tried others.
Title: Re: Findmypast problem
Post by: PalmTree1 on Monday 30 October 23 21:33 GMT (UK)
Agree with Gadget... I'm using Chrome and after a slow response it finally logged me in...
Now what did I want to look for?
Paul
Title: Re: Findmypast problem
Post by: Jackiemh on Monday 30 October 23 22:22 GMT (UK)
Just tried again and it is working.
Jackie
Title: Re: Findmypast problem
Post by: AllanUK on Tuesday 31 October 23 10:53 GMT (UK)
Quote from: Top-of-the-hill on Monday 30 October 23 20:19 GMT (UK)
  I keep getting a message - Internal Edge Error. Is it a general problem or just me?

Had this message once over the weekend but everything OK yesterday and today. Still annoying that I get prompted to log in every time even though I never log out >:(
Title: Re: Findmypast problem
Post by: Top-of-the-hill on Tuesday 31 October 23 13:12 GMT (UK)
  It all worked later in the evening. It was just a rather strange message in tiny type at the top of the screen.
   I have been using FindMyPast so long that it never occurs to me to log in, and it is still only sometimes that I get asked.
Title: Re: Findmypast problem
Post by: Ray T on Tuesday 31 October 23 18:44 GMT (UK)
I’ve been having an entirely different issue - newspaper downloads are completely washed out.
Title: Re: Findmypast problem
Post by: jc26red on Tuesday 31 October 23 21:23 GMT (UK)
Quote from: Ray T on Tuesday 31 October 23 18:44 GMT (UK)
I’ve been having an entirely different issue - newspaper downloads are completely washed out.

Might have something to do with this

https://www.dailymail.co.uk/news/article-12694437/British-Library-cyber-attack-intelligence-agencies-hunt-culprits.html
Title: Re: Findmypast problem
Post by: Jon_ni on Tuesday 31 October 23 21:39 GMT (UK)
Quote
I’ve been having an entirely different issue - newspaper downloads are completely washed out.

I noticed that yesterday on a search but as the article continued from previous page went back one and that was fine. Then went forward to the original and was black and clear. So that was what I did next search to read. The word picks weren't their ususal blue either.
Title: Re: Findmypast problem
Post by: dsquared on Wednesday 01 November 23 15:14 GMT (UK)
Quote from: Jon_ni on Tuesday 31 October 23 21:39 GMT (UK)
Quote
I’ve been having an entirely different issue - newspaper downloads are completely washed out.

I noticed that yesterday on a search but as the article continued from previous page went back one and that was fine. Then went forward to the original and was black and clear. So that was what I did next search to read. The word picks weren't their ususal blue either.

Thanks for the tip. I was having the same problem and after following your advice it works!
Title: Re: Findmypast problem
Post by: Ray T on Wednesday 01 November 23 17:30 GMT (UK)
Tried looking at an image this morning and it was back to normal - I assume the geeks have been tinkering again?