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General => Technical Help => Topic started by: wilcoxon on Monday 18 September 23 16:47 BST (UK)
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Dropbox is driving me mad. I have the basic free plan.
I have been trying to delete files from both my PC and Dropbox as I really don`t need to keep a lot of the stuff.
I`ve unsynced lots of files / documents with Dropbox for the time being but the Documents folder is still synced.
When I try to delete a file / document from Dropbox it also deletes it from my PC, then if I restore it , it goes back to Dropbox where I don
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Dropbox is driving me mad. I have the basic free plan.
I have been trying to delete files from both my PC and Dropbox as I really don`t need to keep a lot of the stuff.
I`ve unsynced lots of files / documents with Dropbox for the time being but the Documents folder is still synced.
When I try to delete a file / document from Dropbox it also deletes it from my PC, then if I restore it , it goes back to Dropbox where I don
Ooops that shouldn`t have gone.
When I try to delete a file / document from Dropbox it also deletes it from my PC, then if I restore it , it goes back to Dropbox where I dont want it as it`s taking up space.
As you can probably guess I have not got a clue .
I`ve attached an image for Dropbox showing the green tick to show that the Documents folder
is synced ( I think)
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What is happening is how Dropbox works, you make a change on one and it changes on the other.
You can stop this behaviour by doing this under "Can I stop syncing specific folders?":
https://help.dropbox.com/sync/pause-resume
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Thanks. I am getting into a real mess. I have ended up with the entire contents of my PC trying to be uploaded to Dropbox. Aaaargh ::)
Is is possible just to delete my account and create a new one starting from scratch.
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The dropbox folder you see on your computer is just a reflection of what is on the dropbox server.
If you want to delete a file from dropbox but still have it on your computer, then try this (just on one file so you can follow the steps)
Make a folder on your desktop
Go to the dropbox folder on your computer
when you see the file you want to delete from Dropbox, then right click the file name , choose to COPY it and then paste it into the folder on your desktop. Check that the file is there and you are still able to open it.
If so, then NOW you can delete it from the dropbox folder, it then updates (synchs) with the server and that file has gone (but you still have it in the folder on the desktop)
I use dropbox a lot, I mainly use it for sending family history files/images to contacts - and once they confirm they have them saved on their computer I delete them from the dropbox folder which frees up space on my free account ( I transfer a lot of files this way).
BUT as I never 'move' a file into dropbox I just 'copy' it into there from where I have it stored on my hard drive and leave the original where it was so, if needed, I still have it in my family history files
Boo