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General => The Common Room => Topic started by: PrawnCocktail on Friday 08 September 23 17:21 BST (UK)

Title: Probate Search website
Post by: PrawnCocktail on Friday 08 September 23 17:21 BST (UK)

Is anyone else having trouble paying for Wills?

I tried yesterday and today. I've tried using both my bank cards. I've tried on Wifi and on mobile data. I've used the saved cards, and I've put the numbers in afresh. I've tried on my laptop and my iPad. I've cleared cache and cookies.

All I get is that my card number is incorrect or incompatible.

 ??? ??? ???

Title: Re: Probate Search website
Post by: HughC on Friday 08 September 23 19:14 BST (UK)

I don't know whether you were caught out by the same thing as I was:
you have to click on the word VISA (or whatever sort your card is),
not the image of a card.

Title: Re: Probate Search website
Post by: PrawnCocktail on Friday 08 September 23 19:24 BST (UK)

Yes!  Thank you so much, must have been the one thing I never thought of.

 ;D ;D ;D

Title: Re: Probate Search website
Post by: bridgwatergirl on Wednesday 25 October 23 13:54 BST (UK)

Thank you so much for this!  I was just going round in circles for the same reason!  They don't like to make this site intuitive, do they?? ???

Title: Re: Probate Search website
Post by: HughC on Wednesday 25 October 23 16:20 BST (UK)

The web site is altogether a disaster area.  We need more people to submit complaints, repeatedly if necessary, in the hope that something might finally be done about it.