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General => Ancestral Family Tree DNA Testing => Topic started by: miw on Monday 28 August 23 12:27 BST (UK)

Title: Match not appearing on chromosome browser - MyHeritage
Post by: miw on Monday 28 August 23 12:27 BST (UK)

Hi
I have a new match on MyHeritage with the largest segment of 62.1cM.  I have worked out the link that fits with an in-common-with match, which I have also found the link for.  However, this new link does not have a chromosome browser in the details of the match and doesn't show as an option to include in a one-to-many on the chromosome match tool.
Has anyone else come across this before?  I'm wondering if the match has opted out of something.  I would really like to know which segments this match matches me on.

Title: Re: Match not appearing on chromosome browser - MyHeritage
Post by: CorleyMiller on Monday 28 August 23 12:41 BST (UK)

If the segments are not showing in the match's details then they've probably unticked the box that says:

Allow DNA Matches to view shared DNA segments and download shared DNA segment info

It's in the privacy settings.

Title: Re: SOLVED Match not appearing on chromosome browser - MyHeritage
Post by: miw on Monday 28 August 23 12:49 BST (UK)

Thank you, that must be what it is.  I'll try contacting her and ask if she is willing to untick that box. Mary