RootsChat.Com

Research in Other Countries => New Zealand => New Zealand Completed Requests => Topic started by: kiwi jeanie on Monday 28 August 23 02:29 BST (UK)

Title: UK GRO CERTIFICATES
Post by: kiwi jeanie on Monday 28 August 23 02:29 BST (UK)
Hi everyone - I ordered certs from the UK GRO on 4 August - how long are they taking to get here now? Does anyone know what to do if they don't arrive? Thanks  :)
Title: Re: UK GRO CERTIFICATES
Post by: Dundee on Monday 28 August 23 02:54 BST (UK)
Assuming you have ordered a real paper certificate, you have to wait 15 working days and then follow the process outlined here in #5.

https://www.gro.gov.uk/gro/content/certificates/faq.asp

Debra  :)
Title: Re: UK GRO CERTIFICATES
Post by: mckha489 on Monday 28 August 23 02:55 BST (UK)
Actual certs in the mail?
The last one I had to get that way took nearly 8 weeks. Last March we received a Christmas card that had been sent 12th December.  :(

If they are marriage certs or other ones you can’t get as a PDF or digital image I get them sent to a cousin now and she scans them for me and emails.
Title: Re: UK GRO CERTIFICATES
Post by: Jackiemh on Monday 28 August 23 03:19 BST (UK)
After 6 weeks waiting for delivery (to Australia), I requested replacement ones using the appropriate  GRO system and I did receive them within 3 weeks.
In the meantime, the originally requested ones arrived but there was no way of stopping the replacement ones.
Jackie
Title: Re: UK GRO CERTIFICATES
Post by: kiwihalfpint on Monday 28 August 23 05:57 BST (UK)
I think the one I ordered a while back took about 8 weeks to arrive.   The ones from SP sometimes takes a month to arrive from ordering.

Nothing is quick as it used to be when receiving something from overseas.


Cheers
KHP
Title: Re: UK GRO CERTIFICATES
Post by: MaecW on Monday 28 August 23 06:12 BST (UK)
Airmail from UK to NZ and Oz used to take 5-7 days before the pandemic. Currently it is in the bracket of 5-7 weeks, judging by my mail ! Add that to the processing time at the GRO  and you can expect your Certs to arrive late September !
More patience required  ;)
Title: Re: UK GRO CERTIFICATES
Post by: kiwi jeanie on Tuesday 29 August 23 02:14 BST (UK)
thankyou for the bad news  ;D
Title: Re: UK GRO CERTIFICATES
Post by: jc26red on Tuesday 29 August 23 09:35 BST (UK)
 :o :o :o

Goodness! I'd either be on tender hooks or totally forgotten about it!

I live in the UK, so if anyone without a UK friend or relative would like to use my address, I would be happy to scan and email on to you. The last paper copy I bought took about 5-7 days.

send me a pm and I will let you know my address and email address.

Jenny
Title: Re: UK GRO CERTIFICATES
Post by: Deirdre784 on Tuesday 29 August 23 10:22 BST (UK)
The last 2 certificates I ordered a few weeks ago took nearly 2 weeks to arrive (UK), although my orders page said they'd been processed within a week. There is a notice on the home page saying they are 'processing orders as quickly as possible but due to demand, you may experience a delay in receiving your order'. So it could be a double whammy of delays at the GRO and in the overseas postal service. :(