RootsChat.Com
General => The Common Room => Topic started by: rdkmt on Friday 03 February 23 17:05 GMT (UK)
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It's supposed to last fourteen days, but some say you should cancel two days before if you don't want to subscribe, others say they've had no trouble cancelling the day before. One old comment I saw from ancestry support said they recommend two days before in case they "inadvertently" charge you by mistake. I ask in part because I haven't had chance to use it (something came up) so was hoping to utilise it this weekend before it renews on Monday, and won't have time to use it next month either if it does autorenew before I can cancel.
Would be useful to know your experiences, thanks! Is it a quick and easy process?
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Cancel as soon as possible, your free trial will continue for the full 14 days.
You don't want to risk being charged full price. If you ring or speak to ancestry on chat you may be lucky enough to get a half price offer.
Have a read here:-
https://www.rootschat.com/forum/index.php?topic=866913.0
Worth a try.
Sandra
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Thanks. Really, I was under the impression they always cancel trial access the minute you cancel. (Ends this Sunday btw)