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Beginners => How to Use RootsChat (Please don't post requests here) => Topic started by: Thomo0903 on Monday 18 April 22 11:24 BST (UK)

Title: Using the Database for Special Interests Groups (DBSIG)
Post by: Thomo0903 on Monday 18 April 22 11:24 BST (UK)
Hi

I have had this problem for a few years, and always end up giving up and forgetting about it.

Basically I have a lot of traveller ancestors and would like to add them to the Database for Special Interests Groups (DBSIG), but every time I try I get this error message:

One function of this database is to help RootsChat members to find (possible) common ancestors.
To contact other members, or for other members to be able to contact you,
you must be able to use the RootsChat Private Message (PM) system

Therefore you must be able to use the Private Message (PM) system before you can use this function.


The PM system will be available to you as soon as you have made 2 postings in the RootsChat forum.


The problem is that I am already able to PM, and have made more than 2 posts (though I appreciate that I am not a frequent poster). I have tried on lots of computers so I don't think its a cookies problem. Can anyone check if my account is flagged in some way?

Thank you
Title: Re: Using the Database for Special Interests Groups (DBSIG)
Post by: sarah on Monday 18 April 22 18:57 BST (UK)
Hi Thomo0903,

We can not see any obvious problem, please leave it with us and we will have a more indepth look to see if we can resolve the problem for you.

Regards

Sarah
Title: Re: Using the Database for Special Interests Groups (DBSIG)
Post by: Thomo0903 on Monday 18 April 22 20:31 BST (UK)
Thank you!