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General => Technical Help => Topic started by: davidft on Thursday 13 January 22 18:40 GMT (UK)
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Hi
I have found my extended family members on the 1921 census but am having no luck printing or saving them.
When i print them they are too dark and I am having no success in making lighter prints. Also I do not know how to save them as there does not appear to be an easy save option.
Grateful for advice on how to overcome these stumbles.
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Also I do not know how to save them as there does not appear to be an easy save option.
Are you trying to save the records to your computer? They are automatically saved and can be accessed in "My Records" on FindMyPast.
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You can download and save the image using this symbol.
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Thanks.
Yes i can see them in "My Records" but i want to save them to my computer, that is where i have the problem.
Yes I used that symbol but i could not save to my computer
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I often save documents (or extracts from them) using the snipping tool.
Save it as a jpg, and then you can use photo editing software to adjust the brightness, contrast, sharpness etc.
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You could easily use a Print Screen for grabbing s screenshot, Save it to your Desktop for easy viewing then Move or Copy it to a New Folder created for the purpose. It may be PRNT SCRN on your keypad.
Before doing it you might Expand the document to fill your screen to help decipher poor writing.
Cheers, Ian
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Thanks for the suggestions it has given me something to work with tomorrow - although still getting dark copies at the moment, a FindMyPast fault?
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Thanks.
Yes i can see them in "My Records" but i want to save them to my computer, that is where i have the problem.
Yes I used that symbol but i could not save to my computer
When you click on that symbol it should automatically download them to the "downloads" folder on your computer
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Thanks.
Yes i can see them in "My Records" but i want to save them to my computer, that is where i have the problem.
Yes I used that symbol but i could not save to my computer
Open the image on your screen, then right click on the image and use "save as" in the options list that opens.
Cheers
Guy
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Thanks.
Yes i can see them in "My Records" but i want to save them to my computer, that is where i have the problem.
Yes I used that symbol but i could not save to my computer
Open the image on your screen, then right click on the image and use "save as" in the options list that opens.
Cheers
Guy
You can also play with the contrast / brightness (Available using the 'More' tab). before saving it as suggested by Guy, which may solve your problems with dark prints
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Thank you everyone for your help. I have made some progress and got some copies etc although I must say I found it a lot harder than when using FindMyPast in the past. What have they been up to?
On a slightly different tact I found a stray and not altogether sure where he fits in so I will follow that up in due course but not immediately.
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I don't know where to put this complaint, it is in Diary weekending 24th April
I have taken the offer on FindMyPast today, I have copied off both the transcript and the original 1921 filled in by a householder, I cannot read any of them, the transcript is ok, both copies have cost me £3 each, I am not happy
Louisa Maud
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Louisa Maud; contact FindMyPast direct. I've always found them to be very helpful.
Good luck.
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Thank you NJ , have have only just this minute done that, got a spelling mistake on both but if the originals were so badly written I am not surprised
LM