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General => Technical Help => Topic started by: VICTORIA on Sunday 05 December 21 10:38 GMT (UK)
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Hi, can not understand messages received from Nokia after I topped up credit for the first time on Nokia cell phone. No contract pay as you go. It mentions offers of bundles ??? lasting 30days??? Will my topped up credit be effected after 30 days.
Victoria
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The handset may be Nokia, but the calling and messages are supplied by someone else.
A 30 day bundle is valid for 30 days, after that the bundle expires, and you buy another bundle, or PAYG
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Thank You. Much obliged but I hope my credit is not effected. :'( :'(
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I tried to post a message earlier but see it hasn’t come through.
I top up my pay as you go as necessary. It is a Nokia but with O2 which is the provider.
I get messages re ‘bundles’ which I ignore but I also get messages for extra minutes from time to time. This is if I top up by a certain date or pay a small amount. These minutes only last for a short time but my main payment lasts until it is run down.
You can check your balance for free anytime.
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These 'bundles' confused the heck out of my Dad a little while back when he had to get a new phone handset (he forgot to remove the phone from his shirt pocket before he put the shirt in the washing machine - he was very upset at the time, but eventually was able to laugh about it).
I had to help sort out the new SIM card and the helpful chap on the phone said just to carry on as before and not worry about the idea of getting a bundle if you are only using the phone as PAYG.
Nell
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Thank You, terrible trying to understand as a silver surfer :-[ :-[ think all is clear now. :) :)
Victoria
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The "bundles" are their way of selling you extra stuff.
Say you top up with, say, £25.
They offer you a "bundle" giving you a similar number of minutes but including 2000 text messages for "only" £30.
That may be a great deal if you send text messages all day, but few of us do.
They may include data, but that isn't a lot of use unless your handset gives you a way of using it - normally you'd need a smartphone. They expect everyone to have one of these, but lots of older people just use a phone for making and receiving phone calls.
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I topped up online just to get credit for my emergency Nokia phone Its an old model. I checked balance after a couple of weeks all my credit was GONE Don`t know what I did. Where do you get PAYG top ups. Hoping someone can help.
Victoria
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You can get Top Ups from most supermarkets. Just ask at the checkout for a Top Up for whichever provider you use.
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Thank You. Just found this
EE. Pay as you go trio Sims Preloaded With this you just choose amount of credit you want £5,£10 Credit does not run out. From Ebay. Anyone tried this.
Victoria
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Are you with EE?
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I topped up online just to get credit for my emergency Nokia phone
Which provider did you do this online top up with? (Remember that Nokia is your phone, not your PAYG service provider). When your phone is switched on, you should see the provider name on the main screen.
Years ago my old Nokia flip-phone used T-Mobile for it's PAYG provider. As and when needed, I'd purchase the T-Mobile top-ups from the customer service qiosk at my local Sainsburys for £5 and £10 each. The top ups looked like ordinary till receipts. I'd enter the PIN code (displayed on the receipt) onto my phone. I rarely made calls, so my top ups usually lasted for a couple of months.
Important: You can't 'mix and match' service provider PAYG top ups. In my case, I had to stick with T-Mobile top ups.
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My wife does the same with her ancient Nokia 3210, £10 top up usually lasts 2months.
[Don't forget that most PAYG phones need to be used for call at least monthly to maintain a service!]
Brian
Just checked the start up screen, (still using the original sim card) says Orange.
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Are you with EE?
No I have Nokia Phone and not entered into any contract
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I topped up online just to get credit for my emergency Nokia phone
Which provider did you do this online top up with? (Remember that Nokia is your phone, not your PAYG service provider). When your phone is switched on, you should see the provider name on the main screen.
Years ago my old Nokia flip-phone used T-Mobile for it's PAYG provider. As and when needed, I'd purchase the T-Mobile top-ups from the customer service qiosk at my local Sainsburys for £5 and £10 each. The top ups looked like ordinary till receipts. I'd enter the PIN code (displayed on the receipt) onto my phone. I rarely made calls, so my top ups usually lasted for a couple of months.
Important: You can't 'mix and match' service provider PAYG top ups. In my case, I had to stick with T-Mobile top ups.
First time I topped up it was Vodaphone
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First time I topped up it was Vodaphone
Okay. When your phone is switched on, which provider name is on the main screen? Is it Vodafone?
If so, you need Vodafone top ups. Are top up Vodafone vouchers available from supermarkets or post offices? Sorry, I really don't know.
This link gives more info about Vodafone top ups. Unfortunately it doesn't mention where vouchers are sold. https://www.vodafone.co.uk/my-vodafone-account/pay-as-you-go-top-up
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It says Vodafone
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First time I topped up it was Vodaphone
Okay. When your phone is switched on, which provider name is on the main screen? Is it Vodafone?
If so, you need Vodafone top ups. Are top up Vodafone vouchers available from supermarkets or post offices? Sorry, I really don't know.
This link gives more info about Vodafone top ups. Unfortunately it doesn't mention where vouchers are sold. https://www.vodafone.co.uk/my-vodafone-account/pay-as-you-go-top-up
I know you can get top ups from newsagents They are like a till receipt and you ring 2345 and enter top up number. But does the credit use up if you do not use for ?? how long
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I have an old mobile phone and used Vodafone.
I used to top up my credit online. Perfectly simply.
I just checked and the credit I put on it about six months ago is still there.
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Sorry, I don't know. Probably expires in 30 days, if a quick call isn't made? You should ask Vodafone.
When I had my Nokia flip-phone years ago it was before Internet and texts. So my top up vouchers were for minutes/calls only. I rarely used my mobile, and when I did, it was for quick calls lasting no more than 2 minutes. That's how my top up(s) were still going two months later.
Nowadays top up vouchers are eaten alive by Internet data usage, etc. But the link I provided tells you how to turn that off in the FAQ section. Depends on if you just want to make and receive calls with your emergency phone (and not use the Internet bit).
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I have an extra phone for emergencies on pay as you go. It's on Vodafone and I have to use it at least once within three months or they take the number from me and any remaining credit with it. I know this as it happened to me. You can send a text message rather than making a call if you prefer, I text my regular phone and that also gives me a record of when I last did it.
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Thanks everyone for help. I will make a note of all advice giving.
Victoria