RootsChat.Com
Scotland (Counties as in 1851-1901) => Scotland => Topic started by: bart88 on Sunday 24 October 21 12:32 BST (UK)
-
Anyone had problems paying this morning?
-
I often have to Log Out and Log In again before the payment I have just made appears up at the top right side. I don't know if this is usual with other members of 'ScotlandsPeople'
-
I think someone had problems the other week. It was traced to Worldpay being down.
-
tried logging out and in - no joy
Nothing happening still.
-
It doesn't appear to be Worldpay
https://www.isitdownrightnow.com/worldpay.com.html
-
At what stage of the paying process does it fail?
-
when I hit make payment it comes up you cancelled the order. Very strange
-
It's working for me. Are you sure didn't press cancel on the bottom left rather that Pay
-
Sure.
I pressed payment. Just tried again. No joy
-
If you're sure you've gone through the payment process correctly, then I think you'd better contact them about it:
https://www.scotlandspeople.gov.uk/contact-us
Maybe try the usual - log out, clear the cache etc. or use a different browser., use a different card.....
I often have to Log Out and Log In again before the payment I have just made appears up at the top right side. I don't know if this is usual with other members of 'ScotlandsPeople'
Doddsie - it always seems to take a minute or so to register the payment in the no. of credits box.
-
I have contacted them. It was first thing I did.
-
The other thread that I mentioned:
https://www.rootschat.com/forum/index.php?topic=853981.0
Various causes and solutions are suggested.
-
thank you