RootsChat.Com
England (Counties as in 1851-1901) => England => Suffolk => Topic started by: mckha489 on Tuesday 25 May 21 12:08 BST (UK)
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I have registered on the Suffolk Archives website. and I can search, but when I try and look at a document eg https://www.suffolkarchives.co.uk/collections/getrecord/GB174_IC_500_1_116_27. no matter where I try and log in, (so far I have found three places to do it) , it seems to accept my username and password OK, but nothing happens.
What is the trick?
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If I log in and click the link in your email, I get to a screen which invites me to purchase a copy.
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There must be something wrong with my log in credentials then. A job for the morning.
Thank you
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Same problem here, three tries using the link at the top of the page, once somewhere else, and finally one at the bottom left hand side of a page. None seemed to do anything, but when I clicked on the main logo at top left it showed I was logged in.
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Perhaps it's a browser problem. I've had similar problems with buttons missing and links not functioning with some websites when using Internet explorer, but those same websites work fine with Google Chrome.
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Update.
After a whole lot of faffing around, removing cookies, downloading Edge at Suffolk Archives suggestion.
It turns out that Suffolk Archives have their site geo-blocked. Perhaps entirely by accident.
I got in using a VPN. And it is fine with my normal browser so thank goodness can get rid of Edge!
But my daughter tried as if from Canada - same issue as I have from NZ. Seems Australia works OK. (Typical) ;D ;D