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General => Technical Help => Topic started by: blueva on Wednesday 17 March 21 12:06 GMT (UK)
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Please help! Received a copy death certificate from GRO found the copy but no way can I print it I am using my IPAD really need some advise but in simple terms please. Thank you in advance. Blueva
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Don't know about ipads, but I usually save the PDF file and then if I really need to print a copy I do it from the saved copy.
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Please help! Received a copy death certificate from GRO found the copy but no way can I print it I am using my IPAD really need some advise but in simple terms please. Thank you in advance. Blueva
Have you ever printed 'anything' from your iPad?
Boo
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ok just tried it from my OH's iPad.
Open the pdf from the GRO site you see the document on your screen
at the top of the screen there is an icon that looks like a square with an arrow pointing upwards
click that
scroll down the pop up menu that appears and choose
print
That opens a new window showing your network printer details and at the top right (in blue) it says Print
Press that and it prints out
Boo
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It might be a silly question but why would you want to print the document? Why not just save it and refer to it when you need to.
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I usually just save things to my computer too, but now and then I do print them out. The most recent time was for an elderly relative who wanted to know about her father's life.
She doesn't have access to a computer or tablet (and her hands are so arthritic she'd probably not be able to use them) but she can read paper documents.
I printed birth, baptism, census, marriage, service, death, burial records etc to back up the 'timeline story' I did for her.
She loved it :-)
Many reasons why people want to print things, some just like a paper copy, we each work in ways that suit us.
Boo
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Thank you everyone who had responded, I need a hard copy for my paper files, I print on a regular basis but when following the required sequence print does not appear that is my query what can I do to rectify this ? Thank you all for your input rootschat is the greatest
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I have problems printing from email on my iPad, I ended up taking a screenshot and printing that from photos.
Mike
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I’m not sure i shall be much help, but my experience with trying to print with 2 different printers makes me think it could be something to do with what make of printer you have and how it is set up.
I had an Epson and had to download the Epson app to my ipad before i could print, and had to go to the app (rather than the document). I now have an HP and once the document is downloaded i can print directly Using the square with the upward arrow and then selecting the print option as previously said).
Perhaps someone a bit more technical could advise on you checking your printer settings
Jo
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Ditch the iPad?! :-)
(Never used i anything!!)
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Thank you everyone who had responded, I need a hard copy for my paper files, I print on a regular basis but when following the required sequence print does not appear that is my query what can I do to rectify this ? Thank you all for your input rootschat is the greatest
really sorry but that worked for me when using OH's iPad (which is a total mystery to me as I usually use my iMac) when I signed into my GRO account from Safari on the ipad, clicked to download a previously ordered pdf and followed the steps.
We do have a network printer that can be accessed via wifi from any device currently on the network.
Why its not working for you is beyond my knowledge.
Boo
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Thank you everyone who had responded, I need a hard copy for my paper files, I print on a regular basis but when following the required sequence print does not appear that is my query what can I do to rectify this ? Thank you all for your input rootschat is the greatest
Do you you print from your Ipad copy or print from the web when you do your regular prints.
If you print from your Ipad follow your regular sequence of printing, ensuring you have located the folder the file is saved in first.
If you are trying to print from the GRO site it could be a download problem that is causing the failure (length of time to download, not finding your printer, etc.) try downloading first the sending to print.
Cheers
Guy
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Good Morning helpful Rootschatters I have solved my problem by passing it on literally! Forwarded the email to a friend who has done the deed for me, I would like to thank all of you for taking the time to help me you are GREAT. Regards Blueva