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General => Technical Help => Topic started by: IgorStrav on Sunday 12 July 20 17:33 BST (UK)

Title: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: IgorStrav on Sunday 12 July 20 17:33 BST (UK)
Long story short

Have done an Ancestry family tree for a GenesReunited contact who doesn't seem to be very computer literate. We're still messaging on Genes, I've sent him my email, but he's not given me his.

He does have an Ancestry account of some kind, and I've tried inviting him to see the tree I've created for him using that.

In addition, I've used the new 'create a link' Ancestry facility and have sent that, in long format, and then with a shortened URL,

but he says 'his email system is not reliable' and he's not been able to open either.

So I thought I'd import the tree from Ancestry INTO GenesReunited, and I've created another Genes account to do this.

But when I try to import the Gedcom I've got from Ancestry (and I've tried twice, downloading a new copy of the Gedcom both times), I get the message from Genes:

Your Gedcom file has now been processed

The file could not be loaded: Cannot parse gedcom file. The file is not in the correct format.message. The first line in error is line 7320



As you might imagine, I'm getting a bit frustrated with this.  Any helpful suggestions from anyone?




 
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: Gadget on Sunday 12 July 20 18:09 BST (UK)
I came across a similar problem before. Someone had exported from one site and imported to another but the file wasn't in standard format and had some  extra info (maybe free form text). 

I see that Genes requires  imported gedcom files to be in standard format, so maybe this is your problem.  Is it possible for you to try loading the Ancestry gedcom into another program to see if it works. If it does, you could try creating another gedcom from that one?

Add - if you like, I could run it through my Family Historian software.

Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: IgorStrav on Sunday 12 July 20 21:30 BST (UK)
Thank you, Gadget - my Genes contact is trying to copy and paste the short URL for the Ancestry tree into his browser - so I will wait to see if he manages this before trying to transfer the tree (so to speak) to Genes.

It does emphasise to me how problematic it is for many people not to have the computer skills we take for granted. 

I spoke the other day to someone 'who doesn't do email' and so she can't see the Ancestry tree which shows her ancestors, and I can't easily keep in touch to tell her the answers to a couple of questions she was interested in.  :(
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: KGarrad on Sunday 12 July 20 22:36 BST (UK)
I can't see what version of Gedcom Genes needs?

Ancestry say they use version 5.5.

A different version of the Gedcom format may be the issue?
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: IgorStrav on Monday 13 July 20 10:16 BST (UK)
I can't see what version of Gedcom Genes needs?

Ancestry say they use version 5.5.

A different version of the Gedcom format may be the issue?

I'll see if I can ask Genes. 

I had no trouble using my Ancestry Gedcom in other sites for DNA research purposes.

Still fingers crossed that my contact will manage to surmount his technological difficulties. I'm trying to lure him in with promises of a family tree of >100 people I've created for him......
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: KGarrad on Monday 13 July 20 11:30 BST (UK)
Another possibility is Character Set coding, coupled with characters Genes won't recognise?
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: Gadget on Monday 13 July 20 12:06 BST (UK)
Igor

I think it is the problem that I mentioned in my earlier reply and which Kevin has mentioned.

I created a gedcom of a minimal Ancestry tree and downloaded it.

I then opened it with Family Historian, which asked me some queries about word wrapping. I replied 'don't know'.

Family Historian then opened it but produced an error report of records that it identified as probs and how it handled them.

The original file had been created in Family Historian and uploaded to Ancestry, so there must be something that Ancestry doesto the data  that gives errors.

I'll check it with some other DNA sites.



Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: Gadget on Monday 13 July 20 12:25 BST (UK)
This was part of the report:

Quote
indicate data that has
  been successfully loaded, but where special action
  was needed to load it (e.g. GEDCOM errors detected
  and automatically corrected by Family Historian).
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: mrcakey on Tuesday 14 July 20 10:15 BST (UK)
Genes Reunited didn't like my GEDCOM when I uploaded it. My great grandmother married her uncle (I wish I knew the story). I temporarily removed that relationship before re-exporting/importing and it worked. So if you have any peculiar relationships in your file that may be it.
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: IgorStrav on Tuesday 14 July 20 12:15 BST (UK)
Genes Reunited didn't like my GEDCOM when I uploaded it. My great grandmother married her uncle (I wish I knew the story). I temporarily removed that relationship before re-exporting/importing and it worked. So if you have any peculiar relationships in your file that may be it.

No!  Really????

This isn't my tree, I did it for a contact, but the only 'slightly' dubious thing in it is that one of his ancestors had most of his children with his sister-in-law after his wife died.  He didn't marry her, as that would have been against the law.

But I scarcely think Genes can be being judgemental about that  ;) ;) ;)
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: andrewalston on Friday 24 July 20 18:47 BST (UK)
Are there any clues around line 7320 ?


The status bar at the bottom should show you the line number you are on. You might have to turn the bar on using the View menu.
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: IgorStrav on Friday 24 July 20 20:06 BST (UK)
Thank you for the further advice, I really appreciate your interest.

The person on Genes who I am corresponding with, and for whom I've created an Ancestry tree, is not comfortable with digital issues (it's become apparent). 

Although I've now sent him an Ancestry invitation and a web link to the tree (new facility from Ancestry, a one-use weblink) on two occasions, he's been unable to access the tree.

He says he is waiting for a visit from his more technically capable daughter and son-in-law, which may be delayed given current circs.

So I'm rather unwilling to take the time to explore other avenues of exporting the tree to Genes Reunited in case he's not able to access it there either......

It's been made apparent to me exactly how handicapped people are who've not had the opportunity of developing computer skills (perhaps at work), so as to be confident of what they're doing.

Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: Maid of Kent on Sunday 18 September 22 11:02 BST (UK)
I am going to ask a basic question please, I have no experience with gedcom. my whole tree is on GenesReunited, if I export my tree will I still have it in genesrenited or will it be lost and second are all my notes also transported -   this might be a silly question but I have no idea and am scared of loosing my tree on genereunited, thank you for answering a complete gedcom novice.
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: andrewalston on Sunday 18 September 22 12:04 BST (UK)
Export creates a COPY in a text file, using readable characters. The original is left where it was.

Lines in the GEDCOM have keywords at the front to describe what the rest of the line is.

Not all systems agree on what the contents of those lines mean. For example, lines describing records in a GEDCOM from Ancestry have fancy numbers describing what record on Ancestry's site is being referenced. These numbers mean nothing to other systems.

However if you Export a GEDCOM from a system, you should be able to Import it to the same system without problems.

The only certain way to find out if the fresh version contains your notes is to try it out. If you open the GEDCOM with, say, Notepad, you will be able to search for the text inside your notes and check that GR actually exported them.
Title: Re: problem with Ancestry Gedcom uploading to GenesReunited?
Post by: Maid of Kent on Sunday 18 September 22 20:56 BST (UK)
Thankyou very much for this explanation, it has answers my questions.
.