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Ireland (Historical Counties) => Ireland => Topic started by: Lisajb on Tuesday 10 September 19 19:29 BST (UK)

Title: Anyone else having trouble with irishgenealogy.ie?
Post by: Lisajb on Tuesday 10 September 19 19:29 BST (UK)
I can’t get on to the site at all, safari on my iPad has just popped up an error message saying “safari could not open the page because it could not load any data.”

Is it just me?
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Tuesday 10 September 19 19:39 BST (UK)

It's not loading for me either!

KG
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Lisajb on Tuesday 10 September 19 19:41 BST (UK)
It’s not just me then!  ;D

I hope it comes back soon.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Tuesday 10 September 19 22:27 BST (UK)
Same here, on Edge and Firefox, seems to be a server problem.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Myrtle boat on Tuesday 10 September 19 22:54 BST (UK)
May be they are uploading more records. I can’t get past the home page.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Tuesday 10 September 19 23:22 BST (UK)
Unlikely, the search for the census is gone as well I've noticed they both go down at the same time, obviously they use the same server.
We shall just have to wait.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Tees on Tuesday 10 September 19 23:24 BST (UK)
Same here.

It did happen to me before earlier this week--I believe on Sunday early morning.

They always return to normal next morning.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Lisajb on Wednesday 11 September 19 07:29 BST (UK)
This morning the home page is loading, but search still not working for me.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: heywood on Wednesday 11 September 19 07:44 BST (UK)
Same for me, Lisa. Both sites show home page but that is it.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Wednesday 11 September 19 08:01 BST (UK)

Lisa, I can't even get to the home page. It's still just loading for me.  ???

Using Windows 10 and Google Chrome.

KG

 
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Wednesday 11 September 19 09:43 BST (UK)
404 error messages on both sites now, I would think that means they are working on the fault.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Wednesday 11 September 19 09:56 BST (UK)
It's back up now for me on my laptop.

Happy days!   ;D ;D

KG

Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Wednesday 11 September 19 10:10 BST (UK)
Yep, both sites appear to be in full working order now. I think that server gives trouble fairly often on the search parts of those two sites, I get the impression you need to wait until they get into work in the mornings for a fix if it goes down after 5ish GMT.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: scotmum on Wednesday 11 September 19 12:45 BST (UK)
Oh dear, they seem to have done some tidying and removed index entries for records where the images haven't yet been digitised, for example deaths before 1879 and marriages before 1864.

Just tested a number of pre 1879 deaths, where previously the index would return the death, but  have no group registration id number as there wasn't yet an image to view.  Now, the index entry is awol.

Maybe someone else would care to check that I haven't just imagined this.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Wednesday 11 September 19 13:19 BST (UK)
Just tried a general search for deaths pre 1867 and marriages pre 1863, lots of results.
Can't say if any missing as I wasn't looking for one in particular.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Wednesday 11 September 19 13:26 BST (UK)
Just checked as well.

The main difference pre 1878 (deaths) and pre 1864 (marriages) is that the SR District/Reg Area has lost its name and has now become N/R.

My ancestor Allen Nixon who died in Enniskillen in 1865 has now become:

KG
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: scotmum on Wednesday 11 September 19 13:44 BST (UK)
Aha, I was searching using specific areas, so that's why none were showing. Hopefully they re-instate the 'area' again, as very confusing without it there.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Wednesday 11 September 19 20:16 BST (UK)
Both gone again
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Wednesday 11 September 19 20:29 BST (UK)
Indeed, Sinann, they're both refusing to load!

KG
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Tees on Wednesday 11 September 19 21:15 BST (UK)
Same here. I think we need to report this issue to them?

Maybe they were not aware of this issue or they did not bother announcing that they are maintaining the website?
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Wednesday 11 September 19 22:56 BST (UK)
It's not the websites it's the server.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Thursday 19 September 19 18:54 BST (UK)
I was wondering when Claire would have a bit of news on this issue.

Working on it seems to be the best we get for the moment.
https://www.irishgenealogynews.com/2019/09/whats-up-with-irishgenealogyie.html

It's been okay for a few days now, touch wood.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Andy J2022 on Thursday 09 November 23 10:45 GMT (UK)
Using an old thread to report/ask about a new problem. For the past two days every time I try to carry out a search the system just hangs after clicking on the 'I am not a robot' captcha box. This occurs with all features, including the Feedback page so I can't contact the site. Anyone else experiencing the same problem or can suggest a work around?
I am not a robot by the way, in case anyone is wondering...

Andy
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Sinann on Thursday 09 November 23 11:02 GMT (UK)
Yes, report’s starting to fly all over about this, hopefully it will be fixed soon.

Just read someone with a contact in the GRO reports it’s been working on.
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Thursday 09 November 23 11:18 GMT (UK)

Claire Santry's take on the technical problem-

https://www.irishgenealogynews.com/2023/11/captcha-fault-is-denying-access-to.html


Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Andy J2022 on Thursday 09 November 23 19:41 GMT (UK)
Thanks for the update. Haven't tried again yet, but let's hope it gets fixed before the weekend
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: MonicaL on Friday 10 November 23 18:18 GMT (UK)
Access problems continue.... :-\

Monica
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: gaffy on Friday 10 November 23 18:57 GMT (UK)
And the GRONI website is down for maintenance as well, not a good weekend for anyone planning to do some Irish research.   
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Saturday 11 November 23 08:50 GMT (UK)

IrishGenealogy.ie still down with the little blue circle revolving.   ::) ::)


Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: jc26red on Saturday 11 November 23 08:57 GMT (UK)
just tried and its still down.  :(
Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Kiltaglassan on Monday 13 November 23 09:30 GMT (UK)

Back up and running  :D


Title: Re: Anyone else having trouble with irishgenealogy.ie?
Post by: Andy J2022 on Monday 13 November 23 12:52 GMT (UK)
Thanks Kiltaglassan.