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General => The Common Room => Topic started by: M.Ann on Tuesday 23 April 19 22:53 BST (UK)

Title: Free BMD is it down or something?
Post by: M.Ann on Tuesday 23 April 19 22:53 BST (UK)
I cant access Free BMD today 23rd April. The page Home Page looks normal but if you type any searches in nothing returns and you just see the adverts were the search results should be. Ive tried with criteria I know returns correct matches but nothing comes up at all. Never known this with Free BMD, anyone else having this problem?
Title: Re: Free BMD is it down or something?
Post by: Craclyn on Tuesday 23 April 19 22:57 BST (UK)
It is working fine for me. Just did a successful search.
Title: Re: Free BMD is it down or something?
Post by: groom on Tuesday 23 April 19 22:59 BST (UK)
I've been using it on and off all day and it's been fine. I use Chrome.
Title: Re: Free BMD is it down or something?
Post by: avm228 on Tuesday 23 April 19 23:08 BST (UK)
Fine for me (using Safari).
Title: Re: Free BMD is it down or something?
Post by: M.Ann on Wednesday 24 April 19 00:26 BST (UK)
Using my iPad and chrome, wonder what Ive done. Perhaps Ive got too many tabs open.
Title: Re: Free BMD is it down or something?
Post by: majm on Wednesday 24 April 19 03:11 BST (UK)
This link works fine for me.

https://www.freebmd.org.uk/

JM
Title: Re: Free BMD is it down or something?
Post by: chris_49 on Wednesday 24 April 19 06:53 BST (UK)
FreeBMD works fine for me at home. However, if I try to use it at the Library, where I use Ancestry, it doesn't work - in the sense that I get no results at all like you - but if I try too broad a search I get the "too many results" page as usual.

Apparently this is because their PCs are so old, and still running Windows XP. They can't be updated for some reason, but might trying such an update work for you?

Edit: I assume your ipad is fairly new, but it could be the same issue in two different operating systems. You could try contacting FreeBMD, but I've had no success when I've tried - the site hasn't been modified for some time and still suffers that outdated cache problem. You could ask in one of the tech forums.
 
Title: Re: Free BMD is it down or something?
Post by: groom on Wednesday 24 April 19 20:35 BST (UK)
Just seen this, are you using an iPad? 

"Apparently there is a problem with using FreeBMD on iPad with IOS 9.3.5. Our volunteer developers are working on this, but at the moment the only workaround is to use this link https://lght.ly/d6kdl5p "
Title: Re: Free BMD is it down or something?
Post by: M.Ann on Wednesday 24 April 19 23:19 BST (UK)
Yep, I was using an iPad..in bed! Mine is an older model.
When I powered up my desktop computer today all was well.
It must be an iPad problem as you say.
Thanks.