RootsChat.Com
General => The Common Room => Topic started by: gnorman on Wednesday 17 October 18 11:25 BST (UK)
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Hi, has anybody used the GRO to order an online copy of a birth marriage or death certificate?
I ordered one about 4 days ago but ive had no response other than to confirm payment.
Does anyone know how long these take to come through - i cant find any information about how long it takes online.
Many thanks, luke
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THey usually give you a date of dispatch on your e-mail confirmation, even though it's dispatched electronically. Otherwise, you can check by logging in and checking your orders.
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There's a listing on the right hand side which has My Orders about half way down. Click on that.
snip
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I tried to order a PDF copy yesterday but the option to do so was not available. Maybe the trial has finished.
Please ignore - was trying for a marriage cert - yet another senior moment!!!!!
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From my experience
pdf images I have ordered take about a week.
copies by post take around 7 to 10 days.
Gadget's advice is (as usual) spot on. :)
Philip
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I tried to order a PDF copy yesterday but the option to do so was not available. Maybe the trial has finished
The trial was extended some time ago, and is now "open-ended" ... the entry you wanted may have been outside the historical years that are available as pdfs.
Of the many I order - I can only think of one which was delivered later than the estimated despatch date (by 1 day ) - the vast majority arrive on that date or often the day before.
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PDF copies are only available for Births (1837-1917) and Deaths (1837-1957).
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I ordered a PDF death certificate about a fortnight ago; the confirmation email said that the document would be available in about four working days. I ordered the cert on a Friday and got an email the following Thursday to tell me that the PDF was ready for me to access.
Regards
GS
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My recent PDFs from GRO took exactly 1 week. When you get to the section where you can see your order, before confirming the order, the date the PDF should be available is clearly shown.
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If you go to My Orders on the GRO page it will give you an estimated despatch date.
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See my answer #1
They usually give you a date of dispatch on your e-mail confirmation, even though it's dispatched electronically. Otherwise, you can check by logging in and checking your orders.