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General => The Common Room => Topic started by: gnorman on Wednesday 17 October 18 11:25 BST (UK)

Title: GRO downloadable certificates question
Post by: gnorman on Wednesday 17 October 18 11:25 BST (UK)
Hi, has anybody used the GRO to order an online copy of a birth marriage or death certificate?

I ordered one about 4 days ago but ive had no response other than to confirm payment.

Does anyone know how long these take to come through - i cant find any information about how long it takes online.

Many thanks, luke
Title: Re: GRO downloadable certificates question
Post by: Gadget on Wednesday 17 October 18 11:28 BST (UK)
THey usually give you a date of dispatch on your e-mail confirmation, even though it's dispatched electronically.   Otherwise, you can check by logging in and checking your orders.
Title: Re: GRO downloadable certificates question
Post by: Gadget on Wednesday 17 October 18 11:31 BST (UK)
There's a listing on the right hand side which has My Orders about half way down. Click on that.

snip
Title: Re: GRO downloadable certificates question
Post by: BW252 on Wednesday 17 October 18 11:43 BST (UK)
I tried to order a PDF copy yesterday but the option to do so was not available.    Maybe the trial has finished.   

Please ignore - was trying for a marriage cert - yet another senior moment!!!!!
Title: Re: GRO downloadable certificates question
Post by: philipsearching on Wednesday 17 October 18 11:43 BST (UK)
From my experience

pdf images I have ordered take about a week.
copies by post take around 7 to 10 days.

Gadget's advice is (as usual) spot on.  :)

Philip
Title: Re: GRO downloadable certificates question
Post by: AntonyMMM on Wednesday 17 October 18 12:16 BST (UK)
I tried to order a PDF copy yesterday but the option to do so was not available.    Maybe the trial has finished

The trial was extended some time ago, and is now "open-ended"  ... the entry you wanted may have been outside the historical years that are available as pdfs.

 Of the many I order - I can only think of one which was delivered later than the estimated despatch date (by 1 day ) - the vast majority arrive on that date or often the day before.
Title: Re: GRO downloadable certificates question
Post by: KGarrad on Wednesday 17 October 18 12:23 BST (UK)
PDF copies are only available for Births (1837-1917) and Deaths (1837-1957).
Title: Re: GRO downloadable certificates question
Post by: Greensleeves on Wednesday 17 October 18 12:32 BST (UK)
I ordered a PDF death certificate about a fortnight ago; the confirmation email said that the document would be available in about four working days.   I ordered the cert on a Friday and got an email the following Thursday to tell me that the PDF was ready for me to access.

Regards
GS
Title: Re: GRO downloadable certificates question
Post by: medpat on Wednesday 17 October 18 13:18 BST (UK)
My recent PDFs from GRO took exactly 1 week. When you get to the section where you can see your order, before confirming the order, the date the PDF should be available is clearly shown.
Title: Re: GRO downloadable certificates question
Post by: kevingmoore on Wednesday 17 October 18 15:24 BST (UK)
If you go to My Orders on the GRO page it will give you an estimated despatch date.
Title: Re: GRO downloadable certificates question
Post by: Gadget on Wednesday 17 October 18 16:19 BST (UK)
See my answer #1

They usually give you a date of dispatch on your e-mail confirmation, even though it's dispatched electronically.   Otherwise, you can check by logging in and checking your orders.